Full screen aspect setting does nothing

[brian5678 7]

Edited October 21, 2021 by brian5678
add additional pic

[Luke 42077]

Hi, it's possible your video has black bars embedded into it.

[brian5678 7]

It used to playback as full screen when I first setup the server and smartTV app around 4/2020. Then app updated and required a Emby licenses to continue to use. So both WebTV OS and emby app have updated multiple times since it used to work. None of my DVD mkv ripped content has the black bars embedded; as verified on multiple computers and iOS devices. This week I also updated the server from 4.5.x to 4.6.x just to see if the problem would go away with server update.

[brian5678 7]

WebTV OS version 6.00.25

[FrostByte 5392]

This looks like it's LG not Samsung 

[Luke 42077]

@brian5678 we'll look at this for the next update to our LG app. Thanks.

[brian5678 7]

This is still a problem with the current release of the LG webOS app.

[Luke 42077]

On 8/25/2023 at 10:02 AM, brian5678 said:

This is still a problem with the current release of the LG webOS app.

Unfortunately it's an LG function that we're using to control the aspect ratio, so if it isn't working then we might just have to hide the option.

The problem though is that I think it does work for some videos and some models which is why we haven't hidden it already, so it's just a matter of finding out what those are.

What model do you have?

[brian5678 7]

Still not working with current servers version and webOS LG 1.0.47 client.  Same source DVD video plays back in full screen from DVD player.

[Luke 42077]

4 hours ago, brian5678 said:

Still not working with current servers version and webOS LG 1.0.47 client.  Same source DVD video plays back in full screen from DVD player.

Hi, the LG video player doesn't support this function. We are keeping an eye on this as LG software updates are released. Thanks.