Playback quality

[ebr 16169]

Yes, that helped.  The app is not able to directly access the file location due to permissions.  Did anything ever pop up asking you to allow access?

09-24 15:21:40.475  8672  8672 E EventLogger:   com.google.android.exoplayer2.upstream.FileDataSource$FileDataSourceException: com.google.android.exoplayer2.upstream.FileDataSource$FileDataSourceException: java.io.FileNotFoundException: /storage/A629CEBDA80DF8F9/movies 2/The Man Who Came to Dinner (1942).mkv: open failed: EACCES (Permission denied)

 

[nickysilver 16]

no

 

[nickysilver 16]

How do I give it permission? (the only thing it ever asked was can it use the microphone-- to which I said "yes.")

[GrimReaper 4739]

2 hours ago, ebr said:

Yes, that helped.  The app is not able to directly access the file location due to permissions.  Did anything ever pop up asking you to allow access?

09-24 15:21:40.475  8672  8672 E EventLogger:   com.google.android.exoplayer2.upstream.FileDataSource$FileDataSourceException: com.google.android.exoplayer2.upstream.FileDataSource$FileDataSourceException: java.io.FileNotFoundException: /storage/A629CEBDA80DF8F9/movies 2/The Man Who Came to Dinner (1942).mkv: open failed: EACCES (Permission denied)

 

But that makes no sense, OP has Android server set-up with that media, it was scanned and imported - meaning read permission is granted. Exo shouldn't need write permission, should it? 

@nickysilver, are you willing to do a small test, it shouldn't take long, 10ish minutes? 

Edited September 24, 2021 by GrimReaper

[nickysilver 16]

Yes... but remember it took me two hours to send you a log file

I agree it makes no sense.

 

[nickysilver 16]

I said "yes" but it depends what the experiment is... I might say I'll do it another day. Believe it or not, I'm supposed to meet someone for a drink later,. (I only say believe it or not as it would appear that emby is my life in its entirety)

[GrimReaper 4739]

2 minutes ago, nickysilver said:

Yes... but remember it took me two hours to send you a log file

I agree it makes no sense.

 

Great. On your HDD you should have a folder named NVIDIA_SHIELD (if not, make one with exact same name, with underscore). Make a folder underneath it, name it as you want, "Test movies" or whatever. Inside that folder put that jittery movie and 1-2 other movies. Make a new library on your server that will point to that "Test movies" as a path. Once scanned, play The Man Who Came to Dinner from that library. Also take a photo of Stats for Nerds while playing. 

[nickysilver 16]

Grim... I'm afraid I'm gonna have to do this Sunday. Please don't think I'm not trying to solve it (I AM!!! But it's 8 here and I have to be somewhere at 8:30. And I think we know things are not simple for me. (I work ALL day tomorrow)

 

[GrimReaper 4739]

No worries, take your time, you'll get around it eventually. 

Cheers

[nickysilver 16]

I REALLY want to get it solved. Because EVERYTHING should be direct play!

Is this the folder... and now I better run.

[GrimReaper 4739]

Just now, nickysilver said:

I REALLY want to get it solved. Because EVERYTHING should be direct play!

Is this the folder... and now I better run.

Yep, that's the one. 

[nickysilver 16]

ok.. i'll try to do this tomorrow night

 

[Luke 42077]

7 hours ago, nickysilver said:

ok.. i'll try to do this tomorrow night

 

Great, let us know how you get on. Thanks.

[nickysilver 16]

Done. I sent a log as well.

It SAYS direct play in stats for nerds.

Still choppy though. Fine if played with VLC.

The problem now is, I CANNOT get rid of the TEST library. I hot remove (a few times) but it's still there.

(I gotta go to work)

Log sent 4:12 (am)

Username: Nicky

 

Here's the photo:

 

[nickysilver 16]

I really don't want a test library.

It will NOT go away.

ARGH!

 

things are not going well.

 

Edited September 25, 2021 by nickysilver

[nickysilver 16]

[GrimReaper 4739]

Hey up. Easy, let's do one by one thing. 

First, good thing on that setup/playback, in SFN you can see Stream Type:File and not HTTP, which means your have direct file access so that's out of the picture, good thing you sent in-app log for @ebr to investigate further.

Second, external storage on Android CAN be a headache, with each new version anew. What happens when you click three-dot menu and "Remove" on Test Library? 

Also, in your Shield settings, go to Apps, Emby Server, scroll all the way down to Permissions, what do you see there, is "Storage" enabled? 

[nickysilver 16]

When I click remove, I get the warning, I proceed, then a scan status bar appears for a moment, them goes away. The scan fails Carlo was investigating this and his conclusion as the server for Android needs to be updated. (He was screen sharing, we tried everything. He looked at logs and whatnot-- the whatnot held no insights.)

 

Apps/emby server/permissions/ Storage  (It is blue, meaning on)

You bought me during the break between half hours-- I run for a half hour, break, then a second hour, then rush to work.

(Where are you?! You must be in the UK or Europe or else you are a vampire! ...I'm referring to your local time)

 

I thought the log might tell you why it won't go away..... if it's the correct log.

embyserver-2.txt

Edited September 25, 2021 by nickysilver
attachment

[GrimReaper 4739]

3 minutes ago, nickysilver said:

Where are you?! You must be in the UK or Europe or else you are a vampire! ...I'm referring to your local time

I'm in the middle of Indian ocean, anything more precise, like 5 days off Reunion makes little importance. But yes, I do have vampirish inclinations, being awake-wise.

5 minutes ago, nickysilver said:

When I click remove, I get the warning, I proceed, then a scan status bar appears for a moment, them goes away. The scan fails Carlo was investigating this and his conclusion as the server for Android needs to be updated. (He was screen sharing, we tried everything. He looked at logs and whatnot-- the whatnot held no insights.)

If @cayarsdid remotely chimed-in, with scans failing and that was the conclusion, then it is more likely some systemic error which will hardly be solved by troubleshooting it now, better wait for an update and re-try. In the meantime, go to your User settings, Acces tab, untick "Enable access to akl libraries", untick "test" and you won't see it any more, it'll be like it doesn't exist. 

[GrimReaper 4739]

50 minutes ago, GrimReaper said:

in SFN you can see Stream Type:File and not HTTP, which means your have direct file access

@ebr, this is really odd that file must be played from write-access location to be directly accessible for playback. 

[nickysilver 16]

That was just marked as solution cause I got "test" to disappear. Off to work.

(Sorry if asking where you were was inappropriate)

 

[ebr 16169]

25 minutes ago, GrimReaper said:

@ebr, this is really odd that file must be played from write-access location to be directly accessible for playback. 

Yeah, I doubt it is the write access though. 

[GrimReaper 4739]

7 hours ago, nickysilver said:

Sorry if asking where you were was inappropriate

No worries.

Edit: And I wasn't joking, that IS my current location, more-or-less. Middle of nowhere. I'm on a Vessel. 

Edited September 25, 2021 by GrimReaper
Afterthought

[GrimReaper 4739]

16 minutes ago, ebr said:

Yeah, I doubt it is the write access though. 

Yeah, it shouldn't be, but that's the only difference between that playback with:

16 hours ago, GrimReaper said:

EACCES (Permission denied)

and this last successful one:

2 hours ago, nickysilver said:

 

Btw did that log show anything off for choppy playback, as it is directly accessed (and VLC-playable normally), I reckon we've effectively eliminated both Server, I/O and Permissions from the equation, leaving Exo as the likely culprit? 

Edited September 25, 2021 by GrimReaper
Typo

[nickysilver 16]

I sort of assume that last question wasn't for me.