Monitoring playback freeze

[Thuzad 50]

Hello,

I would like to add a monitoring to detect freezes on my server. I currently monitor a lot of metrics coming from the operating system (Ubuntu 20.04) which allow me to have a lot of information. But I would like to monitor the Emby service.

I would like to know how I can detect when a client freezes because the CPU is overloaded? (Not based on CPU usage)

I would also like to know if you know any other interesting metrics to monitor?

Thanks in advance for your help.

[Luke 42085]

Hi, there is no universal way to do this that will work with all platforms.

[Thuzad 50]

So may I know some of these methods so I can try to see what I can do?

I was thinking of monitoring the transcoding status and if it is below 2% for X minutes then I could raise an alert. 

[Thuzad 50]

Hey can you help me to found metric to monitor ? 

[Luke 42085]

Hi, there is no way to monitor this, but we're happy to help you resolve playback issues:

Thanks.

[Thuzad 50]

I have sent you in PM an example of media playback that just freezes. I can't figure out where this is coming from. The transcoding speed seems to be ok.

The internet connection is stable.

[Luke 42085]

I see you're stuck on an old beta server version, so first I would update and then re-evaluate.