MBC Crash When Hitting "Guide" Button

[fantaxp7 191]

I usually use the guide button on my remote to quickly get to live tv. I've noticed over the weekend it causes MBC and/or WMC to crash to the point I have to force close it.

 

I attached the log after force closing this morning.

 

 

https://www.dropbox.com/s/w1dlvwh5q7cjtwa/MBClassic-192014cb4233827cdb41adb58b1c485de59c7e%20-%20Shortcut.lnk?dl=0

Edited September 1, 2014 by fantaxp7

[ebr 16176]

You pasted a shortcut to your machine instead of an actual file.

 

However, if WMC or MBC is crashing then we'll need the windows event log error anyway.

 

I haven't seen this (but I don't have live tv in WMC) nor seen it reported before.

[fantaxp7 191]

Whoops!

 

Could you point me to where that file would be?

 

Thanks

 

You pasted a shortcut to your machine instead of an actual file.

 

However, if WMC or MBC is crashing then we'll need the windows event log error anyway.

 

I haven't seen this (but I don't have live tv in WMC) nor seen it reported before.

[ebr 16176]

How to report a problem

 

Need both MBC log and windows event log error.

[fantaxp7 191]

Log Name:      Media Center

Source:        Media Center Guide

Date:          9/1/2014 8:00:10 AM

Event ID:      0

Task Category: None

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      HTPC

Description:

Event Info: ERROR: SqmApi.AddToStreamDWORD failed (LogId=221); Win32 GetLastError returned 0E 
Process: DefaultDomain
Object Name: Media Center Guide


Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Media Center Guide" />

    <EventID Qualifiers="0">0</EventID>

    <Level>2</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2014-09-01T12:00:10.000000000Z" />

    <EventRecordID>363264</EventRecordID>

    <Channel>Media Center</Channel>

    <Computer>HTPC</Computer>

    <Security />

  </System>

  <EventData>

    <Data>Event Info: ERROR: SqmApi.AddToStreamDWORD failed (LogId=221); Win32 GetLastError returned 0E &#xA;Process: DefaultDomain&#xA;Object Name: Media Center Guide&#xA;</Data>

    <Binary>2E43E6D46077178F18B0DF089B2CF34806D2D4C15EB383883E7B79482E283F3FEC0F7B2C907A85EA170D201DC9FBA4B0A258957339188854BA647877F5282D6BD1848B954B24C8020B7A5F6858E8FA10403D27E782DF4D68C9D553BEDA95A36CD1643AD9D10C8F9CA21EE5ADE78B700D10C71E77C69DA63F724A2CF032661421</Binary>

  </EventData>

</Event>

MBClassic-192014cb4233827cdb41adb58b1c485de59c7e.log

Edited September 1, 2014 by fantaxp7

[ebr 16176]

Looks like it is exclusively some sort of WMC issue.  Not sure what to tell you to try...

[fantaxp7 191]

Looks like it is exclusively some sort of WMC issue.  Not sure what to tell you to try...

Ok. It just seemed like a coincidence with MBC as it's just always worked for me up until this weekend.

 

Thanks though.

[Deihmos 169]

Try uninstalling .Net framework then reinstall.