Emby freezes

[atjpatatatj 0]

Hey

I'd like to report an issue our house is having quite frequently. We can't watch an entire movie without the movie just stopping. I make sure to keep the app open so it's not due to lost of connectivity. Today was really peculiar. The movie stopped playing and none of us could get the movie to play again on TV. You can see the errors in the logs attached. the movie stopped at 2021-08-24 19:06:10.173, after that it's us trying to get it back up and playing on TV. We could connect but the movie didn't load so we eventually had to use the ancient HDMI cable.

Thanks in advance for any help! 

Let me know if you need any further information

embyserver.txt

[Abobader 3470]

Hello atjpatatatj,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

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Emby Team

[Luke 42086]

Hi, a stop command came in from the android app. Are you sure you didn't actually press stop inadvertantly?

[atjpatatatj 0]

Hey Luke thanks for replying.

Whenever this happens usually no one is using the phone that's streaming as we are watching the movie. 

[Luke 42086]

@atjpatatatj if you do the exact same thing using the web app, does the problem occur?

[atjpatatatj 0]

@LukeI'll be sure to test it out and let you know.

[Luke 42086]

Great, thanks !