Played status of one episode stuck

[lbegert 2]

Hello,

I've encountered some strange issue recently.

On one particular show (one piece), i have a single episode which i cannot mark as watched.

Every time i set it as played manually, it stays as played status for around 10 seconds and then goes back to unplayed.

When it comes back to unplayed, the icon still shows it as played, but it get's listed again as the next episode to watch on the home screen.

 

Any clue how to fix this? Would logs help to identify the cause?

Cheers!

[Abobader 3470]

Hello lbegert,

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Please wait for someone from staff support or our members to reply to you.

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Emby Team

[ebr 16187]

Hi.  Do you have anything like Trakt involved?  And, yes, logs will help.

Thanks.

[lbegert 2]

Hi! I don't have trakt anymore. I had tried it in the past tho.

Here attached is the log.

Thanks!

embyserver_upload.txt

[Carlo 4561]

Hi, What is the media name to look for in the log that keeps getting reset?

[lbegert 2]

2 hours ago, cayars said:

Hi, What is the media name to look for in the log that keeps getting reset?

Hi,

It's: The Crew's Whereabouts - The Negative Princess and the Devil King!

Attached is the log extract of when i click played/unplayed.

Thanks!

upload.txt

[Carlo 4561]

Can you remove these two plugins, restart and see if this makes a difference?

Intro Skip 1.0.2.2
Kodi companion 2.2.0.0

[lbegert 2]

13 hours ago, cayars said:

Can you remove these two plugins, restart and see if this makes a difference?

Intro Skip 1.0.2.2
Kodi companion 2.2.0.0

Removed both and restarted, but it's still the same.

Is it maybe possible to change it in the DB manually?

[ebr 16187]

4 hours ago, lbegert said:

Is it maybe possible to change it in the DB manually?

Hi.  That won't solve the real problem.  Is the tvdb ID and season and episode number for this item correct?  Look in the "edit metadata" screen.

[lbegert 2]

18 hours ago, ebr said:

Hi.  That won't solve the real problem.  Is the tvdb ID and season and episode number for this item correct?  Look in the "edit metadata" screen.

Hi, yes all correct.

[Carlo 4561]

Quick question for you.  In the first message you said you can mark the episode as watched and it will change back in roughly 10 seconds.  How exactly did you do this?

Did you click the watched status and then just stay on that same page without doing anything and it changes back?
Was that done in the web app?

[lbegert 2]

2 hours ago, cayars said:

Quick question for you.  In the first message you said you can mark the episode as watched and it will change back in roughly 10 seconds.  How exactly did you do this?

Did you click the watched status and then just stay on that same page without doing anything and it changes back?
Was that done in the web app?

This was done both in the web app and windows desktop app/android app.

It changes back once there is a reload of the page, roughly after 10 seconds.

It also happens if i change the entire season as played

Edited August 22, 2021 by lbegert
Added season behaviour

[GrimReaper 4749]

Why not just remove that episode from your series folder, scan, put it back, scan? It should effectively reset all its db entries. 

[lbegert 2]

13 minutes ago, GrimReaper76 said:

Why not just remove that episode from your series folder, scan, put it back, scan? It should effectively reset all its db entries. 

Yes! That seems to have worked! Thanks everyone!