Need help configuring new modem

[djswizzy 1]

Hello,

I need help, I have emby running on a new network and I can't seem to get emby to work outside of my network.

I have an Arris Surfboard Modem and below is the screenshot of my port forwarding setting.

Is there something I am missing, I can't see my server on https://canyouseeme.org/ server times out

[Guest]

Make sure the IP you're forwarding is the IP that shows in your server dashboard.

[djswizzy 1]

Hi, I tried that but it won't accept the IP address

[Guest]

Reboot the computer and check the address again.

[djswizzy 1]

hi, I rebooted the computer and reset the router, the only address that it will accept is 192.168.0.1 on the router configuration page but not the 192.168.68.109 address or the WAN address

[Luke 42078]

Well you can't use the wan address.

Does the router have a screen where it lists all of the connected devices? That's one way you can find the local network address of the server machine.

[Guest]

How are your devices connected? Are you using a second router between the aaris and the computer?

[djswizzy 1]

@LukeHello, yes see below here is a screenshot of all the devices currently connected @generiq just the modem itself no separate router or anything

[Happy2Play 9780]

2 hours ago, djswizzy said:

hi, I rebooted the computer and reset the router, the only address that it will accept is 192.168.0.1 on the router configuration page but not the 192.168.68.109 address or the WAN address

Did you manually assign that 192.168.89.109 address as the new router would not be assigning it.  So have you tried resetting the IP address on Emby host system?

[Carlo 4561]

Is the server connected via Ethernet? If so it's not going to show on the Wireless client screen.

If you want some help getting the port forwarding working send me a PM and we can do a remote session to help you with this.

[djswizzy 1]

@cayars was able to remote into my machine and fix the issue, thanks a lot and now I am able to stream remotely again

[Luke 42078]

Thanks for the feedback.