Hardware accel transcode failing

[stratumorien 10]

Attached is a transcode log. Hardware acceleration is not being used.

 

 

 

Edited August 16, 2021 by stratumorien

[Q-Droid 989]

This was HEVC 10-bit media, right? I've seen stuff like this before and was under the impression that Haswell CPUs can't handle HEVC in hardware but perhaps @softworkz has some sneaky tricks up his sleeves.

You should scrub your log to remove your server's public URL (if that's it) and also attach your hardware detection log. Might need to restart Emby to get the HW log if it's been running for a long time.

 

[stratumorien 10]

Appreciate the response... I guess I should be more careful with checking whats in these logs. Not sure about this hardware detection log but will look into it. I guess it might be time recylce a more modern CPU/PC.

 

[stratumorien 10]

@Q-Droid

 

Attached is the hardware detection log created upon server restart

 

hardware_detection-63764625026.txt

[Q-Droid 989]

Thanks. I think you can remove and update your first attachment for the transcode log to scrub details from the file.

@Luke and @softworkz should review these to figure out why it tried and failed with HEVC. Whether it's a detection problem or something else.

You should also test to make sure HW accel is working for other codecs/formats like h.264.

 

 

 

[stratumorien 10]

@Q-Droid

VAAPI is used to transcode most everything except for some of my newer UHD(4K) - this is not a huge issue as the intel NUC I am running the server on is an old piece of hardware and I just decided to move the server over to my windows workstation with a modern nVIdia RTX GPU. 

NVENC performance is night and day in comparison.

Cheers,

Brian

 

[softworkz 5067]

@stratumorien - I'd still need a transcode log showing where hwa doesn't work. You can also PM it to me.

PS: You do have an Emby Premiere subscription?

Thanks,
sw

[softworkz 5067]

@stratumorien - Is this resolved for you? 

Thanks,
sw

[Luke 42079]

User switched his emby server to a workstation with nVidia RTX GPU