This happens when I try to play any of my movies or tv shows

[nebyneb2357 1]

Please help. Also when I tried to add another tv show it shows up and works, except it only has the first 5 episodes. Thanks in advance!

 

[Luke 42083]

Hi there, can we please look at an example? Please attach the information requested in how to report a media playback issue. thanks !

[nebyneb2357 1]

6 minutes ago, Luke said:

Hi there, can we please look at an example? Please attach the information requested in how to report a media playback issue. thanks !

There's a screenshot showing how season 1 isn't even complete and season 2,3,4,5,6,7,8 and 9 aren't even there. I have them on my hard drive and I tried rescanning the library, but it didn't work.

[Carlo 4561]

Hi, what does you file names and folder structure look like for this series?

[nebyneb2357 1]

3 minutes ago, cayars said:

Hi, what does you file names and folder structure look like for this series?

It has worked before perfectly. I don't know why it suddenly stopped working. I'm currently copying it to its own folder instead of all tv shows in the same folder.

[Carlo 4561]

Your parent folder name is a bit wacked.

"The Office (US) (2005)" is the series name to use for IDing.

What do your file names look like that don't load?

Edited August 6, 2021 by cayars

[Happy2Play 9783]

Look like a really long folder name as Series name would not include seasons, a guess could you be running into max_path issues?

[Luke 42083]

16 hours ago, nebyneb2357 said:

There's a screenshot showing how season 1 isn't even complete and season 2,3,4,5,6,7,8 and 9 aren't even there. I have them on my hard drive and I tried rescanning the library, but it didn't work.

Can you please attach all of the information requested in my link above? thanks.