Home Photos & Videos - Some Videos and photos broken

[KansserQLF 0]

Hi,

I'm a fairly new user, and wanted to try the home photos & videos, and it was working fine. But now most of the videos and pictures are displaying a broken logo, and despite the fact that videos can start ( but take longer somehow ), I can't see the pictures... I tried rstarting the server, force a refresh, but nothing could be done.

And yes, the photos/videos are working fine on my phone; tablet, and laptop

[Abobader 3471]

Hello KansserQLF,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

[Luke 42086]

Hi there @KansserQLF can you please go over a specific example? Thanks.

[KansserQLF 0]

1 hour ago, Luke said:

Hi there @KansserQLF can you please go over a specific example? Thanks.

Yes, here it's a screenshot file but when I click on it this is happening, and it's not only this file, videos too...

 

[Carlo 4561]

Hi, Do you have the log file for when this loaded?
What kind of file is this?

[Luke 42086]

Hi @KansserQLF  yes please attach the emby server log from when you tried to do this. Thanks.