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I am having the same issue. I can stream videos from within my LAN no problem but anyone trying to steam from outside my LAN is unable to. My phone and my friends PC both just get a never ending spinning circle. You can connect to the library and see all your media files but you can't stream anything. I have unlimited bandwidth, or in other words, no throttling and I have it set to direct play because of this so it shouldn't be a transcoding issue. I looked in the log to see if I could possibly make sense of why this is happening and I'm not seeing any errors associated with those clients connecting and trying to stream content. Hope this gets fixed soon nothing has changed on my end except an emby server update. Checked other programs/services running on my server hosting emby and they are all working and I can connect like I should be able. I should note I'm having these issues with the android client and emby theater for windows ver. 2.5 that was just released and the android client is up to date as well. Haven't tried web client but seems I'll have the same luck.