EmbyKirkhams 0 Posted July 6 Share Posted July 6 Try as I may, I cannot get a remote connection to Emby. I am a premier licensed person. I have opened remote connections to server. I port-forwarded a Ubiquiti router on 8096 and 8920 to the IP of the Synology Server that Emby server on my network (I do not know of a different IP for Emby Server other than the Synology machine hosting it). Although I do not like to open UPNP I tired that too and then turned it off again. Restarted Emby, restarted router. Main username has a second Emby Connect user and shares main user password. External access for that user is on. When I launch iPhone app WITH WiFi off, using cellular, the Select Server screen appears with my Server name (Synology-Home) and a cellular three bar icon box above it, Add Server with a plus icon above it, Sign in with Emby Connect with a folder icon above it and a fourth Downloads with a folder icon above it. I choose Sign in with Emby connect and it spins and seems to connect, but returns to the same screen with the four choices. I assume I should then choose the Synology-Home so I do so. It spins for a while and then displays Connection Failure (please ensure server is running). Solution? Link to comment Share on other sites More sharing options...
Luke 28312 Posted July 6 Share Posted July 6 Hi there, have you tried adding a new server connection by entering the server address manually to see how that compares? Link to comment Share on other sites More sharing options...
EmbyKirkhams 0 Posted July 7 Author Share Posted July 7 Tried that with wifi off on iOS device. Tried external IP to create new server: won't do it. Tried embyconnect server name, which I am guessing is the embyconnect username inserted in the host field as https://EmbyConnectUserName.com Link to comment Share on other sites More sharing options...
Luke 28312 Posted July 7 Share Posted July 7 @EmbyKirkhams it sounds like you need to setup remote connectivity in your network environment. I would suggest checking out our Connection Troubleshooter: https://support.emby.media/support/solutions/articles/44001849007-connectivity Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks ! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now