franciscojcrespo 3 Posted July 5, 2021 Share Posted July 5, 2021 I have just updated to Synology DSM 7. Afterwards, I had to update the Emby Server and it didn't recognize anything I previously had (Premiere API, users, libraries). So now I'm trying to do everything again from scratch, but I can't get to add any library, although the Emby_PGK and embysvr have access to the "Video" shared folder. Pleas help. Link to comment Share on other sites More sharing options...
Happy2Play 8282 Posted July 5, 2021 Share Posted July 5, 2021 3 minutes ago, franciscojcrespo said: I have just updated to Synology DSM 7. Afterwards, I had to update the Emby Server and it didn't recognize anything I previously had (Premiere API, users, libraries). So now I'm trying to do everything again from scratch, but I can't get to add any library, although the Emby_PGK and embysvr have access to the "Video" shared folder. Pleas help. Since DSM 7 changes things around did you copy Emby data folder contents to new location? copy files from old Emby share to new data location: cp -r /volume1/Emby /volume1/@appdata/EmbyServer https://emby.media/community/index.php?/topic/99441-update-to-dsm-7-has-caused-issues/&do=findComment&comment=1038789 Link to comment Share on other sites More sharing options...
franciscojcrespo 3 Posted July 5, 2021 Author Share Posted July 5, 2021 Hi again. I followed all the steps and nothing. Please advise. Thanks, Link to comment Share on other sites More sharing options...
Happy2Play 8282 Posted July 5, 2021 Share Posted July 5, 2021 Split to new topic. Can you post a server log. Link to comment Share on other sites More sharing options...
franciscojcrespo 3 Posted July 5, 2021 Author Share Posted July 5, 2021 (edited) 8 minutes ago, Happy2Play said: Split to new topic. Can you post a server log. Yes. Attached the server log. Thanks Edited July 5, 2021 by franciscojcrespo Link to comment Share on other sites More sharing options...
Happy2Play 8282 Posted July 5, 2021 Share Posted July 5, 2021 2 minutes ago, franciscojcrespo said: Yes. Attached the server log. Thanks Sorry no log attached. Link to comment Share on other sites More sharing options...
franciscojcrespo 3 Posted July 5, 2021 Author Share Posted July 5, 2021 3 minutes ago, Happy2Play said: Sorry no log attached. I sent it via message. Link to comment Share on other sites More sharing options...
Luke 37067 Posted July 5, 2021 Share Posted July 5, 2021 Hi there, what happens when you try to add a library? Link to comment Share on other sites More sharing options...
franciscojcrespo 3 Posted July 5, 2021 Author Share Posted July 5, 2021 1 minute ago, Luke said: Hi there, what happens when you try to add a library? Now, I can add new libraries. But none of the previous ones migrated, neither did the users nor configuration. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted July 5, 2021 Share Posted July 5, 2021 Hi, did you have Emby Server turned off during the copy and chown process? Link to comment Share on other sites More sharing options...
franciscojcrespo 3 Posted July 5, 2021 Author Share Posted July 5, 2021 2 hours ago, cayars said: Hi, did you have Emby Server turned off during the copy and chown process? Yes Link to comment Share on other sites More sharing options...
Carlo 4330 Posted July 5, 2021 Share Posted July 5, 2021 I would go back to the migration again with Emby stopped and start from the two putty commands again. It appears some files did not copy over. Link to comment Share on other sites More sharing options...
franciscojcrespo 3 Posted July 5, 2021 Author Share Posted July 5, 2021 16 minutes ago, cayars said: I would go back to the migration again with Emby stopped and start from the two putty commands again. It appears some files did not copy over. It makes sense since the user I created is still there. But i have followed the process twice and didn’t work. In fact i even reinstalled Emby and nothing. Link to comment Share on other sites More sharing options...
Happy2Play 8282 Posted July 5, 2021 Share Posted July 5, 2021 If your Synology is creating a different Data path for Emby then you may need to copy into that new path instead of the one provided in the instructions. But other Synology users would know more. Link to comment Share on other sites More sharing options...
Solution Carlo 4330 Posted July 5, 2021 Solution Share Posted July 5, 2021 1 hour ago, franciscojcrespo said: It makes sense since the user I created is still there. But i have followed the process twice and didn’t work. In fact i even reinstalled Emby and nothing. If you want I can remote in a PC of yours with you and take a look, try to help if you like. Send me a PM and we can give this a try if you like. Link to comment Share on other sites More sharing options...
franciscojcrespo 3 Posted July 5, 2021 Author Share Posted July 5, 2021 2 hours ago, cayars said: If you want I can remote in a PC of yours with you and take a look, try to help if you like. Send me a PM and we can give this a try if you like. Thanks Cayars! Problem solved! The only difference with what I was doing was the "*" after the original folder location for the Copy command. - update Emby Server to 4.6.3 (or latest release) - restart Emby Server and verify your on 4.6.3 - uninstall Emby - update DSM to v7 - install Emby 4.6.3 (or same version that was running above (dsm7 version) - stop Emby - remove emby_pkg user and video group - enable admin account if needed - give read/write permissions to your login ID and add Emby - enable ssh in Synology settings (Terminal & SNMP menu) - connect with Putty to Synology, login with admin user and get root rights with: sudo -i - copy files from old Emby share to new data location: cp -r /volume1/Emby/* /volume1/@appdata/EmbyServer - adjust owner from copied files: chown -R emby:emby /volume1/@appdata/EmbyServer - close putty - From Control Panel go to Shared Folder and edit each share that is used by Emby Server. Click the share, then EDIT, go to permission tab, select internal system user from drop down, grant emby user read/write access. - add emby user and emby group to your shared media folder in Synology - start Emby 2 Link to comment Share on other sites More sharing options...
Carlo 4330 Posted July 5, 2021 Share Posted July 5, 2021 That was a pretty quick remote session. Just needed to stop the Emby Server, activate the Synology admin user. Redo the copy and chown commands, deactive the admin user and restart Emby Server as the other permissions seemed to be correct. Happy streaming and let us know if we can assist you with anything else! Link to comment Share on other sites More sharing options...
Luke 37067 Posted July 6, 2021 Share Posted July 6, 2021 Glad to hear it, thanks. Link to comment Share on other sites More sharing options...
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