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h264 Hi10p low framerate

Kyononono

By Kyononono
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Kyononono

Kyononono   0

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Hello,

There's a lot of information about this topic but I still can't find something that would help me. All of this is new to me so please bare with me here.

I have Emby installed on my Gaming PC (Ryzen 2700X, RTX 2080, 48 GB RAM) and have couple of anime that I want to play on my Android TV (Philips 50PUS7303). Sadly every single episode is so unwatchable on a TV. I understand that this format is heavy on CPU and Android TVs cannot handle that but from what I understand point of Emby Server is to use it's resource to transcode (?) and make it watchable. I tried toying with the settings but with no success. I'd be very grateful for help.

 

I attached the logs, if you require anything else just let me know. Thank you.

 

 

hardware_detection-63759691716.txtembyserver-63759691764.txt

mediainfo.txt

Edited by Kyononono
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Abobader Emby Team

Abobader   2958

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Hello Kyononono,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

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rodainas

rodainas   188

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Did you enable transcoding for the user?

settings, server, users, you user, media playback, allow video playback that requires transcoding

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ebr Emby Team

ebr   14959

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2 hours ago, Kyononono said:

Sadly every single episode is so unwatchable on a TV.

Hi.  Exactly what happens?  What is "unwatchable"?

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Kyononono

Kyononono   0

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Sorry, I should've been more specific. I can hear the audio and see subtitles just fine but the screen is either black or freezes on 1 frame and refreshes every 1-2 minutes.

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ebr Emby Team

ebr   14959

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The log you posted does not appear to be from playback.  Are you sure it is the right one?

Were any ffmpeg logs created?

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Kyononono

Kyononono   0

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Cannot find any ffmpeg logs on the Server. Not sure if it helps but I did send logs from my Android TV (using the in app option) about 5 minutes ago.

 

My AppData\Roaming\Emby-Server\programdata\logs folder:

image.png.f33aa15d4e27d1b89917238ee1e346a8.png

Thank you.

Edited by Kyononono
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GrimReaper

GrimReaper   3330

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Try lowering quality below that media bitrate, 3-4 Mbps or lower, and see does it make a difference?

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Kyononono

Kyononono   0

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Tried lowering Quality to 1-4 Mbps but everytime I got a popup "Too many errors. Giving up". It created a lot of ffmpeg logs, I zipped all of them.

 

logs1.zip

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GrimReaper

GrimReaper   3330

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Do you have Emby Premiere subscription (which would enable HW accelleration)?

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Kyononono

Kyononono   0

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I installed emby few days ago and I was under the impression  that it offered a free trial. A message that a trial will expire keeps popping on my Android TV when I start playback. Is HW acceleration still blocked even if I'm on trial?

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GrimReaper

GrimReaper   3330

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3 minutes ago, Kyononono said:

I installed emby few days ago and I was under the impression  that it offered a free trial. A message that a trial will expire keeps popping on my Android TV when I start playback. Is HW acceleration still blocked even if I'm on trial?

I don't think server has a trial, only certain client apps (like Android TV app) do, which is unrelated to server-side Premiere subscription benefits, but I beleive @ebr will give you more insight on that.

https://support.emby.media/support/solutions/articles/44001173099-emby-premiere-feature-matrix

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Kyononono

Kyononono   0

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I purchased Premiere subscription just now and tested things again but sadly no change. I don't get an error while using Playback correction now but sadly it does not help.

Edited by Kyononono
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GrimReaper

GrimReaper   3330

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Did you insert your Premiere key in Dashboard>Emby Premiere tab? Is it active already? 

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Kyononono

Kyononono   0

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Yes, the status says:

"You have a Monthly Emby Premiere plan and your device usage is well within your limit."

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GrimReaper

GrimReaper   3330

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Now try playback with lower bitrate to see is your 2080 taking the load. 

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Kyononono

Kyononono   0

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I'm getting "Too many errors. Giving up" message.

 

new_error.png

Edited by Kyononono
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GrimReaper

GrimReaper   3330

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Well, HW acceleration is enabled, but it would seem your Turing 2080 does not support High 10 profile: 

>>>>>>  Affected codecs
Encoder NVENC NVIDIA GeForce RTX 2080 - H.264 (AVC)
        Adapter #0: 'NVIDIA GeForce RTX 2080' ComputeCapability: 7.5
        Frame Sizes: max 4096x4096 - Width Alignment: 2 - Height Alignment: 2
        Profiles: Baseline Profile (Level 6.2), Main Profile (Level 6.2), High Profile (Level 6.2), High 4:4:4 Predictive Profile (Level 6.2)

Decoder NVDEC NVIDIA GeForce RTX 2080 - H.264 (AVC)
        Adapter #0: 'NVIDIA GeForce RTX 2080' ComputeCapability: 7.5
        Frame Sizes: 48x16...4096x4096 - Width Alignment: 2 - Height Alignment: 2
        Profiles: Constrained Baseline Profile (Level 6), Baseline Profile (Level 6), Main Profile (Level 6), High Profile (Level 6), Constrained High Profile (Level 6), Progressive High Profile (Level 6)


>>>>>>  FindVideoEncoder - Media: h264, UseHardwareCodecs: True, Mode: Automatic
Info    Checking: 'NVENC NVIDIA GeForce RTX 2080 - H.264 (AVC)'
Info    Check successful - selecting 'NVENC NVIDIA GeForce RTX 2080 - H.264 (AVC)'

>>>>>>  FindVideoDecoder - MediaType: h264, Mode: Automatic
Info    Checking: 'NVDEC NVIDIA GeForce RTX 2080 - H.264 (AVC)'
NoMatch Codec does not support profile 'High 10 Profile'
Info    Decoder does not match
Info    Checking: 'DX11VA NVIDIA GeForce RTX 2080 - H.264 (AVC)'
NoMatch Encoder is not compatible with 'D3d11va' decoders
Info    Checking: 'Automatic software decoder'
Info    Check successful - selecting 'Automatic software decoder'

>>>>>>  Processing Plan
Info    Name                                        CanDoInHardware      WillDoInHardware     Reason                                  
Info    Automatic software decoder               >> False                False                Software Codec                           
Info    VideoInput                               >> False                False                Not a hardware decoder                   
Info    Scaling                                  >> True                 True                                                          
Info    ColorConversion                          >> True                 True                                                          
Info    VideoOutput                              >> True                 True                 Hardware encoder                         
Info    NVENC NVIDIA GeForce RTX 2080 - H.264... >> True                 True                 Hardware Codec

496341126_Screenshot2021-06-20001248.thumb.png.91cfb085e26fd8674873eba3a5359ece.png

 

Anyway, @softworkz might revert on this one.

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Kyononono

Kyononono   0

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Sorry, this is going a bit over my head. Is there anything I can do with my current setup to make this work?

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