Borsk 233 Posted June 18, 2021 Share Posted June 18, 2021 A couple of updates a go I have notice that I have lost the ability to delete items in Emby Theater UWP, I have tested in all of the other Emby apps that I use and Emby Theater is the only one that fails at this task and yes it show all of the proper pop ups in app but it does not actually issue the command to server. So any advice on how to fix this ? I f can on my end. And if any logs are need please request them. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 18, 2021 Share Posted June 18, 2021 Hi, can you show a couple of pics of what you see? Can you also verify you're logging in with a user that has delete privs? Link to comment Share on other sites More sharing options...
Borsk 233 Posted June 18, 2021 Author Share Posted June 18, 2021 I have admin privileges and as far as pictures everything will appear normal its just not delete it from the source, visual it looks like its doing what its suppose to but when I check on the server side it has done nothing. Link to comment Share on other sites More sharing options...
Luke 37145 Posted June 18, 2021 Share Posted June 18, 2021 Hi there, let's look at an example. Please attach the information requested in how to report a problem. thanks ! Link to comment Share on other sites More sharing options...
Borsk 233 Posted June 18, 2021 Author Share Posted June 18, 2021 8 minutes ago, Luke said: Hi there, let's look at an example. Please attach the information requested in how to report a problem. thanks ! Emby Server 4.6.2 embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37145 Posted June 18, 2021 Share Posted June 18, 2021 2 minutes ago, Borsk said: Emby Server 4.6.2 embyserver.txt 12.91 MB · 0 downloads What did you try to delete, and at what time? Link to comment Share on other sites More sharing options...
Borsk 233 Posted June 18, 2021 Author Share Posted June 18, 2021 (edited) 6 minutes ago, Luke said: What did you try to delete, and at what time? Just a show (single episode and series doesn't make difference) through the Emby Theater UWP app, visual it looks like it deleted but when you check the source it hasn't done anything but I can delete just fine through the web app, Roku App, Fire TV App no problems just the Emby Theater UWP has an issue. I have no idea anyone else has reported this or not, but at least if you know about it you can handle it from there Edited June 18, 2021 by Borsk Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 18, 2021 Share Posted June 18, 2021 But what specifically did you try to delete so we can search for it in the log? If you don't remember try it again and upload a new log with the info of what you tried to remove. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 18, 2021 Share Posted June 18, 2021 I noticed you're running the SafeDelete plugin. Have you tried removing this plugin and trying a delete? Link to comment Share on other sites More sharing options...
Borsk 233 Posted June 18, 2021 Author Share Posted June 18, 2021 (edited) 10 minutes ago, cayars said: I noticed you're running the SafeDelete plugin. Have you tried removing this plugin and trying a delete? I can and see if that make difference Updated Removed Safe Delete and tried again and nothing Edited June 18, 2021 by Borsk Link to comment Share on other sites More sharing options...
Borsk 233 Posted June 18, 2021 Author Share Posted June 18, 2021 (edited) 11 minutes ago, cayars said: But what specifically did you try to delete so we can search for it in the log? If you don't remember try it again and upload a new log with the info of what you tried to remove. Will do Updated Tried to delete the Movie "Agent" just moments ago embyserver (1).txt Edited June 18, 2021 by Borsk Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 18, 2021 Share Posted June 18, 2021 Ouch, UserAgent is all over the logs making that a bit hard to search for. Let's do this. Go to logs menu and turn off debugging. You only need to run this if asked to. Next go to scheduled tasks and run the rotate log job. Now try deleting something else. If you can pick something that's not a common word. Then upload your new log file. Link to comment Share on other sites More sharing options...
Borsk 233 Posted June 18, 2021 Author Share Posted June 18, 2021 (edited) 4 minutes ago, cayars said: Ouch, UserAgent is all over the logs making that a bit hard to search for. Let's do this. Go to logs menu and turn off debugging. You only need to run this if asked to. Next go to scheduled tasks and run the rotate log job. Now try deleting something else. If you can pick something that's not a common word. Then upload your new log file. Did all of that and no changes but I'm going to restart the server and see if that helps and report back momentarily. Update No change. embyserver.txt Edited June 18, 2021 by Borsk Link to comment Share on other sites More sharing options...
Luke 37145 Posted June 18, 2021 Share Posted June 18, 2021 18 minutes ago, Borsk said: Did all of that and no changes but I'm going to restart the server and see if that helps and report back momentarily. Update No change. embyserver.txt 84.13 kB · 0 downloads It doesn't appear that you actually tried to delete anything. What exactly click and what did you see? Link to comment Share on other sites More sharing options...
Borsk 233 Posted June 18, 2021 Author Share Posted June 18, 2021 5 minutes ago, Luke said: It doesn't appear that you actually tried to delete anything. What exactly click and what did you see? I clicked the 3 dots, go to the delete action on the menu and then I get the prompt of delete confirmation I hit the "delete" option and then nothing Link to comment Share on other sites More sharing options...
Luke 37145 Posted June 18, 2021 Share Posted June 18, 2021 OK I see the issue, thanks. 2 Link to comment Share on other sites More sharing options...
Borsk 233 Posted June 18, 2021 Author Share Posted June 18, 2021 (edited) 4 hours ago, Luke said: OK I see the issue, thanks. Excellent !!! Get that person a drink and piece of cake !!! lol Update .......... It works !!!!! Thank you to all that helped !!!! Edited June 18, 2021 by Borsk 1 Link to comment Share on other sites More sharing options...
Borsk 233 Posted August 23, 2023 Author Share Posted August 23, 2023 (edited) This issue has cropped again with the update to 1.1.493 But it just comes up with an error message and never deletes anything Edited August 23, 2023 by Borsk Link to comment Share on other sites More sharing options...
Luke 37145 Posted August 23, 2023 Share Posted August 23, 2023 10 minutes ago, Borsk said: This issue has cropped again with the update to 1.1.493 But it just comes up with an error message and never deletes anything Hi, what error message? 1 Link to comment Share on other sites More sharing options...
Borsk 233 Posted August 23, 2023 Author Share Posted August 23, 2023 (edited) 26 minutes ago, Luke said: Hi, what error message? "There was an error processing your request, Please try again later" Edited August 23, 2023 by Borsk Link to comment Share on other sites More sharing options...
Luke 37145 Posted August 24, 2023 Share Posted August 24, 2023 23 hours ago, Borsk said: "There was an error processing your request, Please try again later" OK it should be resolved in the next build. Thanks. 1 Link to comment Share on other sites More sharing options...
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