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black screen and spinning wheel


thegrunge
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thegrunge

Hello, with the apple tv 4th generation I have a problem that seems to be present when the audio is not compatible by default. Normally the server will transcode the audio to make it compatible, but in this case when the audio of a movie is dts or eac3 nothing happens the screen remains black and the wheel spins. I want to clarify that the problem is only the apple tv in question since it was formatted. I have other 4th generation apple tv that don't have this problem ...

 

thanks!

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thegrunge

@LukeHi, here is the log, for the rest it is easy to get an image of a black black screen with a white wheel that spins endlessly. The rest was mentioned in the text before.

Thank youembyserver.txt

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thegrunge

@Luke

Hello, I have a 2nd person who also has a black screen with are apple tv 4th generation, but it has sound. She has tried all the movies she can and it's the same for everyone. Yesterday everything was working for her. I transferred it to my backup server and everything is working. it also works under linux but linux mint not ubuntu....

thank you

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