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Missing Media for Full Access User


Petersens
Go to solution Solved by Luke,

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Petersens

Hello 

I have an admin user and a user account (where I actually watch my media with full library access). However,  I can only see around half of my movie files on my full access user that doesn't manage the server. I have tried different devices restarting the server and even granting full management access with no success in seeing the missing media files. Attached are some screenshots that show what I am seeing between the different users. Any help would  be appreciated. Thanks in advance.

Petersen's Movie Selection.png

Petersen's access.png

Admin access.png

Admin Account.png

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Hello Petersens,

** This is an auto reply **

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

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  • Solution

Hi, the filter button being turned blue is an indication that you have a filter active, so that's why you're seeing fewer results.

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After clearing the filter did you get back all your movies?

PS this happens to the best of us. :)

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