RMFOrmond 0 Posted May 20, 2021 Share Posted May 20, 2021 I don't know how to contact support, so I figured I'd ask here. I paid for premiere and can't use it. Link to comment Share on other sites More sharing options...
Abobader 2959 Posted May 20, 2021 Share Posted May 20, 2021 Hello RMFOrmond, ** This is an auto reply ** Please wait for someone from staff support or our members to reply to you. It's recommended to provide more info, as it explain in this thread: Thank you. Emby Team Link to comment Share on other sites More sharing options...
Solution Happy2Play 8357 Posted May 20, 2021 Solution Share Posted May 20, 2021 Please send an email to billingsupport@emby.media with your information. 1 Link to comment Share on other sites More sharing options...
ebr 14959 Posted May 20, 2021 Share Posted May 20, 2021 Hi. Yes, please send an email to billingsupport@emby.media with any billing issues but I can tell you your payment failed due to an invalid zip code. Link to comment Share on other sites More sharing options...
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