Android TV Emby App is asking for username & password

[mandeepmails 1]

Hi there,

 

i'm a new emby user, just trying to explore the emby media server option at home after hearing a lot of good word. For some reason i'm unable to see my content on the Android TV. The app i've downloaded and when i launch it shows "emby" user and asks me to enter the password. No option to bypass it

Does it require the paid subscription? if no, then i've also tried using my emby community credentials but no go.

TO clarify, on pc browser i can access my emby media content and that's working great. In order to resolve the same over LAN i also checked the option to ignore asking for credentials over internal network...

Any advice about the TV App ?

 

emby-logs.log

Edited May 19, 2021 by mandeepmails
Adding logs

[ebr 14944]

Hi.  What version of the app did you install and from where?

[Happy2Play 8321]

Is there a reason  you are on a OLD server?  But a guess would be new client can not authenticate with old server.

Info App: Application version: 4.3.1.0

[mandeepmails 1]

well, this is the App that came up when searched as "emby"

usually with this Android TV if the app is outdated. i get to see option to update it and then launch. but this is what it is in this case.

 

Thanks for jumping on

[Luke 37144]

Hi, yes can you update to the latest version of emby server?

[mandeepmails 1]

not sure though. i think this is the only version available for emby app

[Luke 37144]

Just now, mandeepmails said:

not sure though. i think this is the only version available for emby app

You can install a new version of Emby Server from our website:

https://emby.media/download

[mandeepmails 1]

Yes Luke i just installed a new emby server less than an hour ago

 

[ebr 14944]

Hi.  What is the version of the app?

[Happy2Play 8321]

2 minutes ago, mandeepmails said:

Yes Luke i just installed a new emby server less than an hour ago

 

What link did you use that gave you that old server version?

Edited May 19, 2021 by Happy2Play

[Carlo 4330]

You want to download the new version of the server which you can get here
https://emby.media/download.html

Follow the links on that page for any clients you need as well.

In looking at your log file I see you setup a library pointing to a torrent folder.  You really don't want to do this as these are "work in progress downloads" and won't have correct names and really not what you want.  Do any downloading then rename your files properly and move them to the proper library folder.

Here are a couple knowledge base articles to have a look at so you get started with the correct folder structures and file naming.

https://support.emby.media/support/solutions/articles/44001159110-tv-naming
https://support.emby.media/support/solutions/articles/44001159102-movie-naming

Here's a good overview that links you to other articles
https://support.emby.media/support/solutions/articles/44001159034-quick-start

[Luke 37144]

2 minutes ago, mandeepmails said:

Yes Luke i just installed a new emby server less than an hour ago

 

OK, the log you provided is showing server version 4.3.1. The latest version is 4.5.4. What version of the server do you have now? What version does it show in the Emby web interface?

[mandeepmails 1]

i personally think the issue is with the server itself. may be my bad on the credentials. but that again shouldn't be the case.

 

Any way i can open the settings related to user credentials ?

whenever i try to click on users it doesn't let me go there....other tabs/buttons/sections i can click on

 

 

[mandeepmails 1]

apologies, i see what you mean.

first of all i used one article guide over the web that maybe had old version pointed to....

now the new server has been detected. after which i think i should restart my raspberry-pi4

 

 

[mandeepmails 1]

5 minutes ago, cayars said:

You want to download the new version of the server which you can get here
https://emby.media/download.html

Follow the links on that page for any clients you need as well.

In looking at your log file I see you setup a library pointing to a torrent folder.  You really don't want to do this as these are "work in progress downloads" and won't have correct names and really not what you want.  Do any downloading then rename your files properly and move them to the proper library folder.

Here are a couple knowledge base articles to have a look at so you get started with the correct folder structures and file naming.

https://support.emby.media/support/solutions/articles/44001159110-tv-naming
https://support.emby.media/support/solutions/articles/44001159102-movie-naming

Here's a good overview that links you to other articles
https://support.emby.media/support/solutions/articles/44001159034-quick-start

This is definitely worth it. i must go through this  all.

 

Appreciate your guidance on this

[Carlo 4330]

There are many utils like filebot, Bulk Rename Utility, The Renamer, etc that can make quick work of creating the proper folder structure and file renaming so this doesn't need to be a manual process.

I personally use filebot which works well for me but it's just one choice of many.

[mandeepmails 1]

12 minutes ago, cayars said:

There are many utils like filebot, Bulk Rename Utility, The Renamer, etc that can make quick work of creating the proper folder structure and file renaming so this doesn't need to be a manual process.

I personally use filebot which works well for me but it's just one choice of many.

I didn't explore much on these utils. But i must do now. Thanks a lot for these tips.

 

[mandeepmails 1]

A question i have, appears to be i'm outdated a bit and was sleeping with plex on for years. But since that has been disappointing me with weird ui changes and inconsistencies.. i came on here and like it.

Is there a way for me to choose myself which port i want my emby server to play on....other than 8096

 

Appreciate your all help.

[Carlo 4330]

Absolutely.  You can set both local and remote ports for normal and SSL connections in the NETWORK menu.

[ebr 14944]

1 minute ago, mandeepmails said:

Is there a way for me to choose myself which port i want my emby server to play on....other than 8096

Hi.  Yes.  Investigate the "Network" settings in your server dashboard.

• Network (Hosting) Settings

[mandeepmails 1]

YAY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It's working perfectly.

You guys are Awesome.

Question - What this below warning supposed to mean ? is it some trial version ?

 

 

 

[vdatanet 1549]

1 minute ago, mandeepmails said:

Question - What this below warning supposed to mean ? is it some trial version ?

Yes, Android TV full playback requires Emby Premiere or purchasing an in-app unlock.

Emby Premiere Feature Matrix : Emby

[mandeepmails 1]

Cool. Will see if it's the winner at last.

small observation - let's say in my directory i got 900+ movies and when i scroll down it's kinda walking in the dark literally. Again i think it could be still working on the posters/metadata downloading still. will check and figure it out.

 

Thanks a lot guys. you're very helpful.

Truly like this community and overwhelming support.

[vdatanet 1549]

2 minutes ago, mandeepmails said:

Again i think it could be still working on the posters/metadata downloading still

Yes, depending on the configuration of the library this may take a while.