pdm 1 Posted May 15, 2021 Share Posted May 15, 2021 Hi Luke, I am having issues with the TV guide not displaying. This issue has been ongoing for about a month, I have been monitoring the forum to find out if others were having the same issue. It is now becoming a bit of a pain. I am running ET ver. 4.5.4.0, Prior to the guide not displaying, there were no changes or other issues with my system (turned computer off at end of one day, turned computer & ET on the following day - TV guide not displaying). I have attached emby server & ET logs. PDM embyserver.txt theater-63756744757.txt Link to comment Share on other sites More sharing options...
Luke 37151 Posted May 15, 2021 Share Posted May 15, 2021 Hi, try refreshing the guide data in emby server, and then if there's still a problem after that, please attach the emby server log. thanks. Link to comment Share on other sites More sharing options...
pdm 1 Posted May 15, 2021 Author Share Posted May 15, 2021 HI Luke, Thanks for your help. I have updated Xml file & refreshed TV guide data through emby server with no joy. I have attached the latest log. PDM embyserver (1).txt Link to comment Share on other sites More sharing options...
Luke 37151 Posted May 15, 2021 Share Posted May 15, 2021 Do you see guide data in the web app? Have you checked the contents of your xml guide data to ensure that it even has program data for the dates and channels you're expecting? Have you checked the mapping tool in Emby Server to see how the tuner channels are mapped to guide channels? Link to comment Share on other sites More sharing options...
pdm 1 Posted May 15, 2021 Author Share Posted May 15, 2021 Hi Luke, The TV guide does display in web view (sorry, I didn't check that part), I have checked the channel mapping - all good & there is program data for all channels I am viewing. The TV guide will display when you select a channel to watch (see attached screen dumps) however, will not dsiplay an the overview page. PDM Link to comment Share on other sites More sharing options...
Luke 37151 Posted May 15, 2021 Share Posted May 15, 2021 What version of Emby Theater? Link to comment Share on other sites More sharing options...
pdm 1 Posted May 15, 2021 Author Share Posted May 15, 2021 Emby Theatre ver. 3.0.10 Link to comment Share on other sites More sharing options...
Luke 37151 Posted May 15, 2021 Share Posted May 15, 2021 Can you try updating to the latest version? Thanks. Link to comment Share on other sites More sharing options...
pdm 1 Posted May 15, 2021 Author Share Posted May 15, 2021 Hey Luke, Silly question, I am looking in the download tab for an updated version, however, I can not seem to find emby theatre to download. Please point me in the right direction :). PDM Link to comment Share on other sites More sharing options...
Luke 37151 Posted May 15, 2021 Share Posted May 15, 2021 https://emby.media/emby-theater.html Link to comment Share on other sites More sharing options...
pdm 1 Posted May 15, 2021 Author Share Posted May 15, 2021 Hey Luke, Thanks heaps for you help - downloaded & installed updated version - all working good. Next time I have issues, I will remember to check for version updates. Thanks again PDM Link to comment Share on other sites More sharing options...
Luke 37151 Posted May 15, 2021 Share Posted May 15, 2021 Thanks for the feedback. Link to comment Share on other sites More sharing options...
OldBoldMan 0 Posted June 6, 2023 Share Posted June 6, 2023 I have the same problem. I have attached my log files. I have restarted the server. I have also installed the latest version hardware_detection-63821604184.txt embyserver.txt Link to comment Share on other sites More sharing options...
ebr 14944 Posted June 6, 2023 Share Posted June 6, 2023 7 hours ago, OldBoldMan said: I have the same problem On 5/15/2021 at 6:43 PM, Luke said: What version of Emby Theater? Link to comment Share on other sites More sharing options...
Luke 37151 Posted June 6, 2023 Share Posted June 6, 2023 Also are you able to see guide data in the Emby web app? Link to comment Share on other sites More sharing options...
OldBoldMan 0 Posted June 7, 2023 Share Posted June 7, 2023 Nope, I was not able to see it in the web app unfortunately. Link to comment Share on other sites More sharing options...
Luke 37151 Posted June 9, 2023 Share Posted June 9, 2023 On 6/7/2023 at 10:39 AM, OldBoldMan said: Nope, I was not able to see it in the web app unfortunately. Where are you looking for it? Please attach the Emby server log from when the problem occurred: How to Report a Problem Thanks. Link to comment Share on other sites More sharing options...
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