BornOfFire 1 Posted May 9, 2021 Share Posted May 9, 2021 I'm on the latest version of the Emby app on both my Samsung Galaxy S20 and Samsung Smart TV but I can't sign in to either of the apps. It tells me that my username/password is invalid even though it's not. It won't let me change my password either, only brings up a statement about trying again on my home network even though I'm using my home network!! Anyone got any idea what the problem might be? Link to comment Share on other sites More sharing options...
Carlo 4330 Posted May 9, 2021 Share Posted May 9, 2021 Hi, can you login via the web url? Link to comment Share on other sites More sharing options...
BornOfFire 1 Posted May 9, 2021 Author Share Posted May 9, 2021 I was able to login via the URL but when I clicked on the server it logged me out and I couldn't log back in. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted May 9, 2021 Share Posted May 9, 2021 Are you logging in as the admin? Do you have another account to try? Link to comment Share on other sites More sharing options...
BornOfFire 1 Posted May 9, 2021 Author Share Posted May 9, 2021 I don't have another account. I presume I'm logging in as admin, I don't see the option to change it on the app login screen. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted May 9, 2021 Share Posted May 9, 2021 If it's logging you out, that would usually mean you're typing something wrong and not providing the correct credentials. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted May 9, 2021 Share Posted May 9, 2021 Did you happen to setup Emby Connect for this account? Link to comment Share on other sites More sharing options...
BornOfFire 1 Posted May 9, 2021 Author Share Posted May 9, 2021 Yes, I use this account to connect to an outside server. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted May 9, 2021 Share Posted May 9, 2021 Then you should be able to login to either http://app.emby.media or https://app.emby.media using your Emby Connect username. Link to comment Share on other sites More sharing options...
BornOfFire 1 Posted May 9, 2021 Author Share Posted May 9, 2021 I can sign in to the second link but not the first link. Just get a connection failure error when I click on the server after signing in but it doesn't sign me out like the first link did. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted May 9, 2021 Share Posted May 9, 2021 If you were able to sign in via the second link the try changing your password on your server account. You may also want to create a 2nd account to have just in case you even forget the password or something goes wrong. Link to comment Share on other sites More sharing options...
Luke 37161 Posted May 9, 2021 Share Posted May 9, 2021 Please let us know if this helps. Thanks. Link to comment Share on other sites More sharing options...
BornOfFire 1 Posted May 9, 2021 Author Share Posted May 9, 2021 Yes I'm logged in properly now, thanks for the help. 1 Link to comment Share on other sites More sharing options...
Luke 37161 Posted May 9, 2021 Share Posted May 9, 2021 Thanks for the feedback ! Link to comment Share on other sites More sharing options...
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