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Multichannel FLAC to AAC transcoding issue on mobile data/External WiFi


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Richard Branches
Posted (edited)

Multichannel FLAC won't play when connected to mobile data and it shows the below error message, though they play fine when using WiFi.

I ignore if other multichannel audio formats present the same problem.

The "Internet quality" option is set to "Auto", I didn't check if they play selecting other audio qualities.

I'm using the latest Emby mobile stable 3.1.94.

I'm using the latest beta server 4.6.0.43.

A transcoding log is also created by the server.

 

Screenshot.thumb.png.eff85e1f07ecd4869ab620a653b68be0.png

ffmpeg-transcode-1b0b895e-ef0e-4344-a3d6-5a29535d877d_1.txt

Edited by Richard Branches
Richard Branches
Posted (edited)

Please delete this comment.

Edited by Richard Branches
Richard Branches
Posted (edited)

On Android Mobile everything plays directly or transcoded (depending on the upload limitation set in the server) except multichannel FLAC with the error message I shared above. The "Internet quality" in the app is set to "Auto".

Edited by Richard Branches
Richard Branches
Posted (edited)

Please delete this comment.

Edited by Richard Branches
Posted

Hi, let's look at an example:

Thanks.

Richard Branches
Posted (edited)

I already attached a log file and also sent a log from the app...

Edited by Richard Branches
Posted

The android mobile app doesn't have a send log function.

Richard Branches
Posted
1 minute ago, Luke said:

The android mobile app doesn't have a send log function.

I attached a log from the server.

I forgot to extract the android mobile one, hold on please...

Carlo
Posted

It would surely make it easier to find. :)

Posted

Are you still having an issue with this?

Richard Branches
Posted

Yes, but I haven't said anything because I was waiting to be notified or I find out myself when you post the release notes, on beta 3.1.96 the issue is still present.

Posted

Can you provide a sample track for testing? thanks.

Richard Branches
Posted (edited)
On 5/8/2021 at 2:55 PM, Richard Branches said:

On Android Mobile everything plays directly or transcoded (depending on the upload limitation set in the server) except multichannel FLAC with the error message I shared above. The "Internet quality" in the app is set to "Auto".

@Luke don't forget to pay attention to this.

Thanks.

Edited by Richard Branches
Richard Branches
Posted (edited)

Please delete this comment.

 

Edited by Richard Branches
Richard Branches
Posted (edited)

Please delete this comment.

Edited by Richard Branches
Richard Branches
Posted (edited)

Please delete this comment.

Edited by Richard Branches
Posted

Are you still running into this?

Richard Branches
Posted (edited)

Please delete this comment.

 

Edited by Richard Branches
Richard Branches
Posted (edited)

Please delete this comment.

Edited by Richard Branches
  • 2 weeks later...
Posted
On 5/20/2021 at 1:08 PM, Richard Branches said:

Sure.

 

 

Can you also provide the android app log? it might be a device specific problem. Thanks.

Posted
On 5/20/2021 at 1:08 PM, Richard Branches said:

Sure.

 

 

It appears this is not the right sample causing crashing as it's working just fine for us. Can you please attach the correct one? thanks.

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