Multichannel FLAC to AAC transcoding issue on mobile data/External WiFi

[Richard Branches]

Multichannel FLAC won't play when connected to mobile data and it shows the below error message, though they play fine when using WiFi.

I ignore if other multichannel audio formats present the same problem.

The "Internet quality" option is set to "Auto", I didn't check if they play selecting other audio qualities.

I'm using the latest Emby mobile stable 3.1.94.

I'm using the latest beta server 4.6.0.43.

A transcoding log is also created by the server.

 

ffmpeg-transcode-1b0b895e-ef0e-4344-a3d6-5a29535d877d_1.txt

Edited May 8, 2021 by Richard Branches

[Richard Branches]

Please delete this comment.

Edited June 5, 2021 by Richard Branches

[Richard Branches]

On Android Mobile everything plays directly or transcoded (depending on the upload limitation set in the server) except multichannel FLAC with the error message I shared above. The "Internet quality" in the app is set to "Auto".

Edited June 5, 2021 by Richard Branches

[Richard Branches]

Please delete this comment.

Edited June 5, 2021 by Richard Branches

[Luke]

Hi, let's look at an example:

Thanks.

[Richard Branches]

I already attached a log file and also sent a log from the app...

Edited May 10, 2021 by Richard Branches

[Luke]

The android mobile app doesn't have a send log function.

[Richard Branches]

1 minute ago, Luke said:

The android mobile app doesn't have a send log function.

I attached a log from the server.

I forgot to extract the android mobile one, hold on please...

[Richard Branches]

See which one works for you.

56713a0f-84df-4374-8616-dd9cec3ec8f2.log 74d8be09-3185-45c1-9754-0d13eebfcdf2.log

[Richard Branches]

Question: Why don't you publish the android mobile beta apps in the "Emby for Android Release Notes (BETA)" or in the "Emby for Android Beta Release Note History" inside the Android topic of the testing area section similar as you do with the Android TV app?

Edited May 14, 2021 by Richard Branches

[cayars]

It would surely make it easier to find.

[Luke]

Are you still having an issue with this?

[Richard Branches]

Yes, but I haven't said anything because I was waiting to be notified or I find out myself when you post the release notes, on beta 3.1.96 the issue is still present.

[Luke]

Can you provide a sample track for testing? thanks.

[Richard Branches]

Sure.

1459382395_TheOffspring-ComeOutandPlay(KeepEmSeparated).flac

[Richard Branches]

On 5/8/2021 at 2:55 PM, Richard Branches said:

On Android Mobile everything plays directly or transcoded (depending on the upload limitation set in the server) except multichannel FLAC with the error message I shared above. The "Internet quality" in the app is set to "Auto".

@Luke don't forget to pay attention to this.

Thanks.

Edited June 5, 2021 by Richard Branches

[Richard Branches]

Please delete this comment.

 

Edited June 11, 2021 by Richard Branches

[Richard Branches]

Please delete this comment.

Edited June 5, 2021 by Richard Branches

[Richard Branches]

Please delete this comment.

Edited June 5, 2021 by Richard Branches

[Luke]

Are you still running into this?

[Richard Branches]

Please delete this comment.

 

Edited June 11, 2021 by Richard Branches

[Richard Branches]

Please delete this comment.

Edited June 16, 2021 by Richard Branches

[Luke]

On 5/20/2021 at 1:08 PM, Richard Branches said:

Sure.

 

 

Can you also provide the android app log? it might be a device specific problem. Thanks.

[Richard Branches]

15 minutes ago, Luke said:

Can you also provide the android app log?

 

0195cc17-90bf-42eb-81ae-843931c6e0e8.log

[Luke]

On 5/20/2021 at 1:08 PM, Richard Branches said:

Sure.

 

 

It appears this is not the right sample causing crashing as it's working just fine for us. Can you please attach the correct one? thanks.