hamitduran 0 Posted April 4, 2021 Share Posted April 4, 2021 I am new to Emby and recently installed it on my old Synology DS213. Unfortunately, I am struggling with the "No compatible stream are currently available" error for which I did not find a solution. Right now, I can't play any movies, mp3 audio files or Life TV channels (IPTV). All show the same error. So Emby is completely useless. What I tried until now: I reinstalled everything from scratch. I checked all folder privileges, all are ok. All file paths are ok. I can download files to my computer and play them without any issues. Any ideas how this could be solved? Link to comment Share on other sites More sharing options...
Happy2Play 8296 Posted April 4, 2021 Share Posted April 4, 2021 Please post a server log. Link to comment Share on other sites More sharing options...
hamitduran 0 Posted April 4, 2021 Author Share Posted April 4, 2021 Attached are the most recent logs. embyserver.txt ffmpeg-transcode-b7e68c70-b223-451e-a5ef-0441bcf87845_1.txt Link to comment Share on other sites More sharing options...
Happy2Play 8296 Posted April 4, 2021 Share Posted April 4, 2021 A Synology guru will have to assist but there is something not right with ffmpeg. 2021-04-04 17:59:51.084 Error FfmpegManager: ProcessRun 'ffmpeg -hide_banner -version' Error Output: /var/packages/EmbyServer/target/bin/ffmpeg: /lib/libc.so.6: version `GLIBC_2.17' not found (required by /var/packages/EmbyServer/target/lib/libavutil.so.56) /var/packages/EmbyServer/target/bin/ffmpeg: /lib/libc.so.6: version `GLIBC_2.17' not found (required by /var/packages/EmbyServer/target/lib/libgnutls.so.30 @FrostBytehave you seen this before? Link to comment Share on other sites More sharing options...
blim5001 8 Posted April 4, 2021 Share Posted April 4, 2021 Which DSM version are you running on your DS213? Link to comment Share on other sites More sharing options...
hamitduran 0 Posted April 4, 2021 Author Share Posted April 4, 2021 (edited) I am running DSM 6.2.3-25426 Update 3. Edited April 5, 2021 by hamitduran Link to comment Share on other sites More sharing options...
blim5001 8 Posted April 5, 2021 Share Posted April 5, 2021 (edited) ok, so that ruins my first theory. If you ssh to your nas and run this command /lib/libc.so.6 what is the output? Edited April 5, 2021 by blim5001 Link to comment Share on other sites More sharing options...
hamitduran 0 Posted April 5, 2021 Author Share Posted April 5, 2021 I get this output: GNU C Library (EGLIBC) stable release version 2.15, by Roland McGrath et al. Copyright (C) 2012 Free Software Foundation, Inc. This is free software; see the source for copying conditions. There is NO warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. Compiled by GNU CC version 4.6.4. Compiled on a Linux 3.2.10 system on 2015-02-04. Available extensions: crypt add-on version 2.1 by Michael Glad and others GNU Libidn by Simon Josefsson Native POSIX Threads Library by Ulrich Drepper et al Support for some architectures added on, not maintained in glibc core. BIND-8.2.3-T5B libc ABIs: UNIQUE For bug reporting instructions, please see: <http://www.eglibc.org/issues/>. Link to comment Share on other sites More sharing options...
blim5001 8 Posted April 5, 2021 Share Posted April 5, 2021 hmm, mine shows: GNU C Library (crosstool-NG 1.20.0) stable release version 2.20-2014.11, by Roland McGrath et al. .... But I am on the same DSM version. So not sure why, afraid you will have wait for someone with more knowledge. Sorry Link to comment Share on other sites More sharing options...
Luke 37113 Posted April 6, 2021 Share Posted April 6, 2021 On 4/4/2021 at 5:51 PM, hamitduran said: I am running DSM 6.2.3-25426 Update 3. Hi, is this the latest DSM update available for your NAS? Link to comment Share on other sites More sharing options...
hamitduran 0 Posted April 6, 2021 Author Share Posted April 6, 2021 (edited) Hi, It was, but today, I received an update to DSM 6.2.4-25556. I installed it, but it did not solve the problem. Still getting the same error message. Edited April 7, 2021 by hamitduran Link to comment Share on other sites More sharing options...
Luke 37113 Posted April 7, 2021 Share Posted April 7, 2021 Would you mind trying the beta package and see if that helps? Thanks. Link to comment Share on other sites More sharing options...
hamitduran 0 Posted April 7, 2021 Author Share Posted April 7, 2021 Bingo! I installed Beta version 4.6.0.37, and it works now! Thanks much for the support. Link to comment Share on other sites More sharing options...
Luke 37113 Posted April 7, 2021 Share Posted April 7, 2021 Thanks for the feedback. Link to comment Share on other sites More sharing options...
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