Issues with trakt sync

[Av3ngeme 2]

Hey everyone,

I seem to be having issues with the trakt sync. I've copied an error report (hopefully this is enough). Just for the record I've done an uninstall and reinstall of the plug in, re-authorized via the PIN. When that didn't work I uninstalled, shut the server down, deleted trakt.xml and then re-installed the plugin again and the result is the same. It gives me the same error for both my account and my wifes. Any assistance would be appreciated

 

*** Error Report ***
	Version: 4.5.4.0
	Command line: C:\Users\Court\AppData\Roaming\Emby-Server\system\EmbyServer.dll
	Operating system: Microsoft Windows 10.0.19041
	Framework: .NET Core 3.1.9
	OS/Process: x64/x64
	Runtime: C:/Users/Court/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
	Processor count: 4
	Data path: C:\Users\Court\AppData\Roaming\Emby-Server\programdata
	Application path: C:\Users\Court\AppData\Roaming\Emby-Server\system
	System.Exception: System.Exception: Get failed
	   at Trakt.Api.TraktApi.GetFromTrakt(String url, CancellationToken cancellationToken, TraktUser traktUser)
	   at Trakt.Api.TraktApi.SendGetAllWatchedMoviesRequest(TraktUser traktUser, CancellationToken cancellationToken)
	   at Trakt.ScheduledTasks.SyncLibraryTask.SyncMovies(User user, TraktUser traktUser, ISplittableProgress`1 progress, CancellationToken cancellationToken)
	   at Trakt.ScheduledTasks.SyncLibraryTask.SyncUserLibrary(User user, TraktUser traktUser, ISplittableProgress`1 progress, CancellationToken cancellationToken)
	   at Trakt.ScheduledTasks.SyncLibraryTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)
	   at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options)
	Source: Trakt
	TargetSite: Void MoveNext()

 

found this as well

 

2021-03-06 00:41:23.609 Info Trakt: Episodes to add to Collection: 46
2021-03-06 00:41:23.615 Info HttpClient: POST https://api.trakt.tv/sync/collection
2021-03-06 00:41:23.981 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:23.981 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:23.981 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:23.981 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:23.981 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:23.981 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:23.981 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:23.981 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:23.981 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:23.981 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:23.981 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:23.981 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:23.981 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:23.981 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:23.981 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:23.981 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:23.981 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:23.981 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:23.981 Info Trakt: Episodes to remove from Collection: 0
2021-03-06 00:41:23.981 Info Trakt: Episodes to set watched: 20
2021-03-06 00:41:23.986 Info HttpClient: POST https://api.trakt.tv/sync/history
2021-03-06 00:41:24.305 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:24.305 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:24.305 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:24.305 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:24.305 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:24.305 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:24.305 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:24.305 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:24.305 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:24.305 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:24.305 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:24.305 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:24.305 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:24.305 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:24.305 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:24.305 Error Trakt: TraktResponse not Found:{}
2021-03-06 00:41:24.305 Info Trakt: Episodes to set unwatched: 0
2021-03-06 00:41:24.305 Info HttpClient: GET https://api.trakt.tv/sync/watched/movies
2021-03-06 00:41:25.025 Info HttpClient: GET https://api.trakt.tv/sync/watched/movies
2021-03-06 00:41:25.737 Info HttpClient: GET https://api.trakt.tv/sync/watched/movies
2021-03-06 00:41:25.960 Error TaskManager: Error
	*** Error Report ***
	Version: 4.5.4.0
	Command line: C:\Users\Court\AppData\Roaming\Emby-Server\system\EmbyServer.dll -noautorunwebapp
	Operating system: Microsoft Windows 10.0.19041
	Framework: .NET Core 3.1.9
	OS/Process: x64/x64
	Runtime: C:/Users/Court/AppData/Roaming/Emby-Server/system/System.Private.CoreLib.dll
	Processor count: 4
	Data path: C:\Users\Court\AppData\Roaming\Emby-Server\programdata
	Application path: C:\Users\Court\AppData\Roaming\Emby-Server\system
	MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Locked
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
	   at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.Get(HttpRequestOptions options)
	   at Trakt.Api.TraktApi.<>c__DisplayClass32_0.<<GetFromTrakt>b__0>d.MoveNext()
	--- End of stack trace from previous location where exception was thrown ---
	   at Trakt.Api.TraktApi.Retry[T](Func`1 function)
	   at Trakt.Api.TraktApi.GetFromTrakt(String url, CancellationToken cancellationToken, TraktUser traktUser)
	   at Trakt.Api.TraktApi.SendGetAllWatchedMoviesRequest(TraktUser traktUser)
	   at Trakt.ScheduledTasks.SyncLibraryTask.SyncMovies(User user, TraktUser traktUser, ISplittableProgress`1 progress, CancellationToken cancellationToken)
	   at Trakt.ScheduledTasks.SyncLibraryTask.SyncUserLibrary(User user, TraktUser traktUser, ISplittableProgress`1 progress, CancellationToken cancellationToken)
	   at Trakt.ScheduledTasks.SyncLibraryTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)
	   at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options)
	Source: Emby.Server.Implementations

Edited March 6, 2021 by Av3ngeme

[Luke 37249]

Hi there, looks like your trakt account has been locked. Please see here:

Thanks.

[Av3ngeme 2]

You've linked me to a thread that the solution was that the acount was NOT locked, was that a mistake becuase I'm not seeing a resolution for this? I've sent an email to trakt support requesting them to unlock the account but based on the person in the thread you linked too that is most likely not going to be the issue.  As with that other person in that thread my scrobbling works just fine, but the sync pushes do not.

 

Thanks

Edited March 8, 2021 by Av3ngeme

[Luke 37249]

Hi, the error message you've posted above says your account is locked. Maybe they only lock you out of certain api endpoints.