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Downloaded media doesn't play in Emby when bluetooth headphones connected but VLC plays it fine


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agraves

Emby Server Windows 4.5.4,0

Android 7.0 on Asus Zen pad 

BETA app version 3.1.76

Started recently, previously fine format video will not play in Emby app directly, gives "NO compatible streams" error.  Sometimes will play streamed from the server.  Same files all play perfectly in VLC. Prior to this issue I would get the same error between videos but hitting OK would allow the video to play.

It gets weirder though, I just figured out it only happens when I have bluetooth headphones connected. Without them it plays everything fine, that's weird, but reproducible.

Log definitely indicates an audio track issue (see log snip below), its EAC3 6ch which I know is overkill for headphones but if VLC plays it, emby should too, right? I've attached the log but the important part appears to be this:

Fri Feb 26 20:36:17 CST 2021 LocalPlaybackExoPlayer.sendVideoOnBroadcast
Fri Feb 26 20:36:17 CST 2021 onBeforePlayVideo
Fri Feb 26 20:36:17 CST 2021 ** Available display refresh rates:
Fri Feb 26 20:36:17 CST 2021 2048/60.000004
Fri Feb 26 20:36:17 CST 2021 No secondary display detected
Fri Feb 26 20:36:17 CST 2021 VideoManager.enableVideoOutput
Fri Feb 26 20:36:17 CST 2021 MainActivity.enterFullscreen
Fri Feb 26 20:36:17 CST 2021 Playing /storage/emulated/0/Android/data/com.mb.android/files/Download/TV/The_Middle/Season_9/The_Middle__2009__-_S09E22_-_Split_Decision__1080p_AMZN_WEB-DL_x265_RCVR_.mkv mediaType Video
Fri Feb 26 20:36:17 CST 2021 Adding external subtitle streams
Fri Feb 26 20:36:17 CST 2021 PlaybackManager state: STATE_BUFFERING
Fri Feb 26 20:36:17 CST 2021 MediaNotificationManager mController.registerCallback
Fri Feb 26 20:36:17 CST 2021 setOnApplyWindowInsetsListener Window 0 0 0 0
Fri Feb 26 20:36:17 CST 2021 VideoManager.surfaceCreated
Fri Feb 26 20:36:17 CST 2021 VideoManager.enableVideoOutput
Fri Feb 26 20:36:17 CST 2021 VideoManager.surfaceChanged
Fri Feb 26 20:36:17 CST 2021 QueueManager.MetadataUpdateListener.onMetadataChanged
Fri Feb 26 20:36:17 CST 2021 onLoadStarted windowIndex: 0
Fri Feb 26 20:36:17 CST 2021 onDownstreamFormatChanged
Fri Feb 26 20:36:17 CST 2021 Received new metadata
Fri Feb 26 20:36:17 CST 2021 onDownstreamFormatChanged
Fri Feb 26 20:36:17 CST 2021 ExoPlayer onLoadCanceled
Fri Feb 26 20:36:17 CST 2021 Playback Error TYPE_RENDERER: : AudioTrack init failed: 0, Config(48000, 252, 3151872) com.google.android.exoplayer2.audio.AudioSink$InitializationException com.google.android.exoplayer2.audio.DefaultAudioSink$Configuration.buildAudioTrack(DefaultAudioSink.java:1968) com.google.android.exoplayer2.audio.DefaultAudioSink.buildAudioTrack(DefaultAudioSink.java:855) com.google.android.exoplayer2.audio.DefaultAudioSink.initializeAudioTrack(DefaultAudioSink.java:646) com.google.android.exoplayer2.audio.DefaultAudioSink.handleBuffer(DefaultAudioSink.java:741) com.google.android.exoplayer2.audio.DecoderAudioRenderer.drainOutputBuffer(DecoderAudioRenderer.java:403) com.google.android.exoplayer2.audio.DecoderAudioRenderer.render(DecoderAudioRenderer.java:296) com.google.android.exoplayer2.ExoPlayerImplInternal.doSomeWork(ExoPlayerImplInternal.java:892) com.google.android.exoplayer2.ExoPlayerImplInternal.handleMessage(ExoPlayerImplInternal.java:467) android.os.Handler.dispatchMessage(Handler.java:98) android.os.Looper.loop(Looper.java:159) android.os.HandlerThread.run(HandlerThread.java:61)
Fri Feb 26 20:36:17 CST 2021 PlaybackManager state: STATE_ERROR
Fri Feb 26 20:36:17 CST 2021 PlaybackManager state: STATE_STOPPED
Fri Feb 26 20:36:17 CST 2021 MediaNotificationManager.stopNotification
Fri Feb 26 20:36:18 CST 2021 AndroidLocalDatabaseBridge: addUserAction
Fri Feb 26 20:36:18 CST 2021 MainActivity.destroyVlc
Fri Feb 26 20:36:18 CST 2021 Releasing wake lock
Fri Feb 26 20:36:18 CST 2021 Releasing network lock
Fri Feb 26 20:36:18 CST 2021 LocalPlaybackExoPlayer.sendVideoDestroyBroadcast
Fri Feb 26 20:36:18 CST 2021 VideoManager.onVideoDestroy
Fri Feb 26 20:36:18 CST 2021 VideoManager.setAutoBrightness
Fri Feb 26 20:36:18 CST 2021 VideoManager.setRequestedOrientation back to original
Fri Feb 26 20:36:18 CST 2021 MainActivity.exitFullscreen
Fri Feb 26 20:36:18 CST 2021 MediaService.onPlaybackStop
Fri Feb 26 20:36:18 CST 2021 PlaybackManager state: STATE_NONE
Fri Feb 26 20:36:18 CST 2021 Setting playback to undefined
Fri Feb 26 20:36:18 CST 2021 setOnApplyWindowInsetsListener Window 48 0 0 0
Fri Feb 26 20:36:18 CST 2021 setOnApplyWindowInsetsListener Window 48 0 0 0
Fri Feb 26 20:36:21 CST 2021 MainActivity.onPause
 

e65ad3e0-22f5-4f1f-8e49-23196bd9aa6a.log

Edited by agraves
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Luke

Hi, please let us know if this is still an issue with the next beta app update. Thanks.

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Luke

Ok one more try. Please try the next update. thanks.

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Luke

HI, can you please try the new 3.1.80 release? I'm not necessarily expecting this will be any different, but just want to make sure. Thanks.

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agraves

Sorry for the delay, I'm not sure when I got the update to 3.1.80 but as you predicted, it still only plays some files and it's still only a problem if bluetooth headphones are connected. 

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stuartsharp

I just discovered this same issue myself. I have 2 Emby servers (local and seedbox) with a variety of media. As soon as I connect my BT earbuds to my tablet, all I get is 'no compatible streams.' Hadn't experienced it before 3.1.80.

Because of this and the live TV issues I've been experiencing for months now, I have now rolled back to the last Android client that I don't have major issues with, which is 3.1.23. I don't think any of the updates since then are really production ready, but of course that's just my opinion and everyone is going to have a different experience depending on how they use Emby.

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stuartsharp
18 hours ago, Luke said:

What bluetooth headphones are you using?

Mine are Cambridge audio Melomanias (same kind of thing as airpods but cheaper and aptX compliant). The tablet I use with these is an old Galaxy tab S (first version). The combination works fine with other software (YouTube, Kodi, Plex etc) or with Emby < 3.1.80.

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Luke
On 3/26/2021 at 2:39 PM, stuartsharp said:

Mine are Cambridge audio Melomanias (same kind of thing as airpods but cheaper and aptX compliant). The tablet I use with these is an old Galaxy tab S (first version). The combination works fine with other software (YouTube, Kodi, Plex etc) or with Emby < 3.1.80.

@stuartsharp can you please supply an android app log?

Thanks.

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stuartsharp
On 02/04/2021 at 06:15, Luke said:

@stuartsharp can you please supply an android app log?

Thanks.

Hi Luke,

Sorry, I'm away from home for the next few days. I've also rolled back my Android clients to a more stable Emby version (3.1.23), so I don't have this issue or any of the others I've been experiencing the last few months. I hope the OP can help.

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Luke

Ok we're looking into it, but if you can get that information it would be very helpful. Thanks.

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  • 3 weeks later...
stuartsharp
On 20/04/2021 at 22:59, Luke said:

 

On 20/04/2021 at 23:16, cayars said:

@stuartsharp Can you try this version Luke made available when you get a chance?

Hi guys,

I tested your beta and didn't find any problems at all with BT audio, so that seems like a good fix (at least for my HW).

The issues with playing TV channels are still in there, so 3.1.23 is still the optimum version of the Android client for me right now. But it's definitely moving in the right direction. Thanks for the good work!

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Luke

Hi, version 3.1.92 has been pushed to the store to resolve the bluetooth audio playback. Thanks.

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