HeroLeam 7 Posted February 23, 2021 Share Posted February 23, 2021 Hello guys, can anyone tell me why they are no longer downloading preview images of episodes? Season 3 season 4 onwards It wasn't just Naruto who gave it, other animes also happened, did I unintentionally disable something? Looking forward, thank you! Link to comment Share on other sites More sharing options...
Luke 37065 Posted February 23, 2021 Share Posted February 23, 2021 Hi there, please attach the emby server log from when those were added. Thanks. Link to comment Share on other sites More sharing options...
HeroLeam 7 Posted February 23, 2021 Author Share Posted February 23, 2021 6 hours ago, Luke said: Hi there, please attach the emby server log from when those were added. Thanks. is here? if it is not generating, as inserting 3 seasons at 10:00 Link to comment Share on other sites More sharing options...
Luke 37065 Posted February 24, 2021 Share Posted February 24, 2021 Yes that is it. Please attach that server log. thanks. Link to comment Share on other sites More sharing options...
HeroLeam 7 Posted February 24, 2021 Author Share Posted February 24, 2021 52 minutes ago, Luke said: Yes that is it. Please attach that server log. thanks. follow file embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37065 Posted February 25, 2021 Share Posted February 25, 2021 What image fetchers are enabled on your TV library, and in what order? Link to comment Share on other sites More sharing options...
HeroLeam 7 Posted February 25, 2021 Author Share Posted February 25, 2021 13 hours ago, Luke said: What image fetchers are enabled on your TV library, and in what order? where do i see this? Link to comment Share on other sites More sharing options...
GrimReaper 3293 Posted February 25, 2021 Share Posted February 25, 2021 4 hours ago, HeroLeam said: where do i see this? In your Library settings. Link to comment Share on other sites More sharing options...
HeroLeam 7 Posted February 25, 2021 Author Share Posted February 25, 2021 15 hours ago, Luke said: What image fetchers are enabled on your TV library, and in what order? 1 hour ago, GrimReaper76 said: In your Library settings. This? Link to comment Share on other sites More sharing options...
Happy2Play 8282 Posted February 25, 2021 Share Posted February 25, 2021 I see the provider task run but no get from tmdb. 2021-02-23 11:03:31.899 Debug App: Running MovieDbEpisodeImageProvider for J:\Animes\Naruto Shippuuden\Season 13\322) Uchiha Madara.mkv My best guess is there is no TMDB providerid at Series level, correct? That is the only way I can not get TMDB images for this series. Link to comment Share on other sites More sharing options...
Happy2Play 8282 Posted February 26, 2021 Share Posted February 26, 2021 @Luke Should you be able to get images from a provider if only image provider is enabled, not same metadata provider? Link to comment Share on other sites More sharing options...
Luke 37065 Posted February 26, 2021 Share Posted February 26, 2021 Yes that should be fine. If the episode provider isn't making any requests, likely reasons are: The series does not have a Moviedb id assigned The episode is missing either the episode number or season number (check the metadata editor). Link to comment Share on other sites More sharing options...
HeroLeam 7 Posted February 26, 2021 Author Share Posted February 26, 2021 (edited) 13 hours ago, Luke said: Yes that should be fine. If the episode provider isn't making any requests, likely reasons are: The series does not have a Moviedb id assigned The episode is missing either the episode number or season number (check the metadata editor). and no, because before I downloaded everything, and then I changed the sequences and deactivated some, I thought it wouldn't be a problem if I activate them all, would it work, because if there is no one looking for another one? Edited February 26, 2021 by HeroLeam Link to comment Share on other sites More sharing options...
Happy2Play 8282 Posted February 26, 2021 Share Posted February 26, 2021 3 hours ago, HeroLeam said: and no, because before I downloaded everything, and then I changed the sequences and deactivated some, I thought it wouldn't be a problem if I activate them all, would it work, because if there is no one looking for another one? The Series just needs the TMDB id to get images from there. You can manually add the id and leave metadata disabled if you like. Link to comment Share on other sites More sharing options...
CharleyVarrick 277 Posted February 28, 2021 Share Posted February 28, 2021 Something similar happened to me recently in Dashboard / Library / Advanced Options / Is this option checked on your side ? Link to comment Share on other sites More sharing options...
Luke 37065 Posted February 28, 2021 Share Posted February 28, 2021 @HeroLeam has this helped? Link to comment Share on other sites More sharing options...
HeroLeam 7 Posted March 30, 2021 Author Share Posted March 30, 2021 On 2/28/2021 at 5:40 PM, Luke said: @HeroLeam has this helped? I removed the folder from the library and did it again, then it went back to normal, because I think it is already pre-configured Link to comment Share on other sites More sharing options...
Luke 37065 Posted March 31, 2021 Share Posted March 31, 2021 17 hours ago, HeroLeam said: I removed the folder from the library and did it again, then it went back to normal, because I think it is already pre-configured Right, there is this message at the top of library settings explaining this: You could also have refreshed metadata on existing content after changing settings. Link to comment Share on other sites More sharing options...
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