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HeroLeam

Hello guys, can anyone tell me why they are no longer downloading preview images of episodes?

Season 3

image.thumb.png.81a2c9a161719e56ee6a640f7d97f9bd.png

 

season 4 onwards

 

image.thumb.png.a46bfd4524f09fccbe6aeed06ab321ef.png

 

It wasn't just Naruto who gave it, other animes also happened, did I unintentionally disable something?

Looking forward, thank you!

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Luke

Hi there, please attach the emby server log from when those were added. Thanks.

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HeroLeam
6 hours ago, Luke said:

Hi there, please attach the emby server log from when those were added. Thanks.

is here? if it is not generating, as inserting 3 seasons at 10:00

image.thumb.png.9b59dcd8e00153c4e687cbffb59ab95c.png

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HeroLeam
13 hours ago, Luke said:

What image fetchers are enabled on your TV library, and in what order?

where do i see this?

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GrimReaper76
4 hours ago, HeroLeam said:

where do i see this?

In your Library settings. 

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HeroLeam
15 hours ago, Luke said:

What image fetchers are enabled on your TV library, and in what order?

 

1 hour ago, GrimReaper76 said:

In your Library settings. 

This?

image.png.b91b41e11aee9391d63c68c5ff117e08.png

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Happy2Play

I see the provider task run but no get from tmdb. 

2021-02-23 11:03:31.899 Debug App: Running MovieDbEpisodeImageProvider for J:\Animes\Naruto Shippuuden\Season 13\322) Uchiha Madara.mkv

My best guess is there is no TMDB providerid at Series level, correct?

That is the only way I can not get TMDB images for this series.

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Happy2Play

@Luke Should you be able to get images from a provider if only image provider is enabled, not same metadata provider?

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Luke

Yes that should be fine. If the episode provider isn't making any requests, likely reasons are:

  • The series does not have a Moviedb id assigned
  • The episode is missing either the episode number or season number (check the metadata editor).
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HeroLeam
13 hours ago, Luke said:

Yes that should be fine. If the episode provider isn't making any requests, likely reasons are:

  • The series does not have a Moviedb id assigned
  • The episode is missing either the episode number or season number (check the metadata editor).

and no, because before I downloaded everything, and then I changed the sequences and deactivated some, I thought it wouldn't be a problem

if I activate them all, would it work, because if there is no one looking for another one?

Edited by HeroLeam
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Happy2Play
3 hours ago, HeroLeam said:

and no, because before I downloaded everything, and then I changed the sequences and deactivated some, I thought it wouldn't be a problem

if I activate them all, would it work, because if there is no one looking for another one?

The Series just needs the TMDB id to get images from there.  You can manually add the id and leave metadata disabled if you like.

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CharleyVarrick

Something similar happened to me recently

in Dashboard / Library / Advanced Options /

Is this option checked on your side ?

image.thumb.png.19cdf8cdab29c80aeadcd76eb57c0570.png

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  • 1 month later...
HeroLeam
On 2/28/2021 at 5:40 PM, Luke said:

@HeroLeam has this helped?

I removed the folder from the library and did it again, then it went back to normal, because I think it is already pre-configured

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Luke
17 hours ago, HeroLeam said:

I removed the folder from the library and did it again, then it went back to normal, because I think it is already pre-configured

Right, there is this message at the top of library settings explaining this:

Untitled1.png

You could also have refreshed metadata on existing content after changing settings.

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