HeroLeam 3 Posted February 23 Share Posted February 23 Hello guys, can anyone tell me why they are no longer downloading preview images of episodes? Season 3 season 4 onwards It wasn't just Naruto who gave it, other animes also happened, did I unintentionally disable something? Looking forward, thank you! Link to post Share on other sites
Luke 26530 Posted February 23 Share Posted February 23 Hi there, please attach the emby server log from when those were added. Thanks. Link to post Share on other sites
HeroLeam 3 Posted February 23 Author Share Posted February 23 6 hours ago, Luke said: Hi there, please attach the emby server log from when those were added. Thanks. is here? if it is not generating, as inserting 3 seasons at 10:00 Link to post Share on other sites
Luke 26530 Posted February 24 Share Posted February 24 Yes that is it. Please attach that server log. thanks. Link to post Share on other sites
HeroLeam 3 Posted February 24 Author Share Posted February 24 52 minutes ago, Luke said: Yes that is it. Please attach that server log. thanks. follow file embyserver.txt Link to post Share on other sites
Luke 26530 Posted February 25 Share Posted February 25 What image fetchers are enabled on your TV library, and in what order? Link to post Share on other sites
HeroLeam 3 Posted February 25 Author Share Posted February 25 13 hours ago, Luke said: What image fetchers are enabled on your TV library, and in what order? where do i see this? Link to post Share on other sites
GrimReaper76 168 Posted February 25 Share Posted February 25 4 hours ago, HeroLeam said: where do i see this? In your Library settings. Link to post Share on other sites
HeroLeam 3 Posted February 25 Author Share Posted February 25 15 hours ago, Luke said: What image fetchers are enabled on your TV library, and in what order? 1 hour ago, GrimReaper76 said: In your Library settings. This? Link to post Share on other sites
Happy2Play 4696 Posted February 25 Share Posted February 25 I see the provider task run but no get from tmdb. 2021-02-23 11:03:31.899 Debug App: Running MovieDbEpisodeImageProvider for J:\Animes\Naruto Shippuuden\Season 13\322) Uchiha Madara.mkv My best guess is there is no TMDB providerid at Series level, correct? That is the only way I can not get TMDB images for this series. Link to post Share on other sites
Happy2Play 4696 Posted February 26 Share Posted February 26 @Luke Should you be able to get images from a provider if only image provider is enabled, not same metadata provider? Link to post Share on other sites
Luke 26530 Posted February 26 Share Posted February 26 Yes that should be fine. If the episode provider isn't making any requests, likely reasons are: The series does not have a Moviedb id assigned The episode is missing either the episode number or season number (check the metadata editor). Link to post Share on other sites
HeroLeam 3 Posted February 26 Author Share Posted February 26 (edited) 13 hours ago, Luke said: Yes that should be fine. If the episode provider isn't making any requests, likely reasons are: The series does not have a Moviedb id assigned The episode is missing either the episode number or season number (check the metadata editor). and no, because before I downloaded everything, and then I changed the sequences and deactivated some, I thought it wouldn't be a problem if I activate them all, would it work, because if there is no one looking for another one? Edited February 26 by HeroLeam Link to post Share on other sites
Happy2Play 4696 Posted February 26 Share Posted February 26 3 hours ago, HeroLeam said: and no, because before I downloaded everything, and then I changed the sequences and deactivated some, I thought it wouldn't be a problem if I activate them all, would it work, because if there is no one looking for another one? The Series just needs the TMDB id to get images from there. You can manually add the id and leave metadata disabled if you like. Link to post Share on other sites
CharleyVarrick 257 Posted February 28 Share Posted February 28 Something similar happened to me recently in Dashboard / Library / Advanced Options / Is this option checked on your side ? Link to post Share on other sites
Luke 26530 Posted February 28 Share Posted February 28 @HeroLeam has this helped? Link to post Share on other sites
HeroLeam 3 Posted March 30 Author Share Posted March 30 On 2/28/2021 at 5:40 PM, Luke said: @HeroLeam has this helped? I removed the folder from the library and did it again, then it went back to normal, because I think it is already pre-configured Link to post Share on other sites
Luke 26530 Posted March 31 Share Posted March 31 17 hours ago, HeroLeam said: I removed the folder from the library and did it again, then it went back to normal, because I think it is already pre-configured Right, there is this message at the top of library settings explaining this: You could also have refreshed metadata on existing content after changing settings. Link to post Share on other sites
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