Steven 141 Posted February 10, 2021 Share Posted February 10, 2021 Hi, For some reason I am unable to change themes in theatre as it keeps telling me I need to be premiere. This is the same when I log into http://tv.emby.media/ - but it is fine from http://app.emby.media/ Also when I try the retrieve key option from the server it says email not recognised. Is this also due to the way my key was originally given, before all this existed? My email address has not changed and is the same as used on this forum. Any help would be appreciated. Link to comment Share on other sites More sharing options...
Luke 37115 Posted February 11, 2021 Share Posted February 11, 2021 Please email billingsupport@emby.media Thanks. Link to comment Share on other sites More sharing options...
Steven 141 Posted February 11, 2021 Author Share Posted February 11, 2021 (edited) Looks like you fixed it from the thread posted after mine - Can't change theme to dark in Emby Theater I can confirm it has fixed the issue. Thanks Edited February 11, 2021 by Steven Link to comment Share on other sites More sharing options...
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