volleyerror:timeouterror

[547555909 0]

On 1/27/2021 at 11:10 PM, ebr said:

Hi.  I meant to press the button to send the log from the app again.  However, first, let's be sure you changed the device name properly.  I meant in the settings on the device itself, not in our server device list.  Is that where you changed it?

2021-1-28 23:00 GMT+8:00,I'm sure i changed the device name,not the server name

[ebr 14948]

Hi.  Exactly where did you change the device name?  It needs to be done here:

https://www.amazon.com/gp/help/customer/display.html?nodeId=201252640

[547555909 0]

On 1/30/2021 at 1:35 AM, ebr said:

Hi.  Exactly where did you change the device name?  It needs to be done here:

https://www.amazon.com/gp/help/customer/display.html?nodeId=201252640

my device name is DB，two words D and B

[ebr 14948]

13 hours ago, 547555909 said:

my device name is DB，two words D and B

Hi.  In your last log, the device name was:

Octaviode%202º%20Fire%20TV%20Stick

That is encoded but basically shows some non-English characters.

Again, this should be solved with the current beta and next release of the app but, for now, removing those characters would be the solution.