user101xy 24 Posted January 11, 2021 Share Posted January 11, 2021 Hi I use Emby for iOS 2.0.2 and I recognized, that the stream doesn´t run smoothly. I have tested it with WiFi and LTE 4G. Both have this issue. What could be the reason and how to prevent it? Link to comment Share on other sites More sharing options...
Luke 37090 Posted January 11, 2021 Share Posted January 11, 2021 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue: Thanks ! Link to comment Share on other sites More sharing options...
user101xy 24 Posted January 11, 2021 Author Share Posted January 11, 2021 Hi thank you @Luke! I can´t say more that i just said. I can only say that i have Synology Server 4.5.4.0 and i open the Emby App on iOS and select a channel to watch. After starting a stream, the playback stutter a little bit and it will not run smoothly. On Emby for Windows or Mac it runs perfect, but on iOS the stream isn´t very nice to watch. Link to comment Share on other sites More sharing options...
Luke 37090 Posted January 11, 2021 Share Posted January 11, 2021 Can you please provide the information requested? thanks. Link to comment Share on other sites More sharing options...
user101xy 24 Posted January 11, 2021 Author Share Posted January 11, 2021 If you mean the Logs? I click on Log, on iOS but the page with the Logs, won´t be opened. It don´t load the Logs. Link to comment Share on other sites More sharing options...
Luke 37090 Posted January 11, 2021 Share Posted January 11, 2021 OK you can get to them using the web app. Link to comment Share on other sites More sharing options...
user101xy 24 Posted January 11, 2021 Author Share Posted January 11, 2021 (edited) Could i PM you the Logs, please? Thank you Edited January 12, 2021 by user101xy Link to comment Share on other sites More sharing options...
Luke 37090 Posted January 12, 2021 Share Posted January 12, 2021 Yes. Link to comment Share on other sites More sharing options...
Luke 37090 Posted January 14, 2021 Share Posted January 14, 2021 There's nothing obvious in the log file. What you can do is try lowering the in-app quality setting and see if that helps. Link to comment Share on other sites More sharing options...
user101xy 24 Posted January 14, 2021 Author Share Posted January 14, 2021 Thanks for your feedback. Link to comment Share on other sites More sharing options...
Luke 37090 Posted January 14, 2021 Share Posted January 14, 2021 Can you try that out? Link to comment Share on other sites More sharing options...
user101xy 24 Posted January 14, 2021 Author Share Posted January 14, 2021 (edited) I have tested some channels... Found out, that not all Channels have this "issue"... Strange... Edited January 14, 2021 by user101xy Link to comment Share on other sites More sharing options...
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