flyoverfred 0 Posted December 28, 2020 Share Posted December 28, 2020 Hi guys I'm using Emby for Android TV on my Nvdia Shield and despite ticking the "use external player for videos" in the playback section I get no option to select a player at any stage. I have VLC and MX installed so that isn't the issue so everything just plays with the internal player (I need something with a built in EQ) Any clue as to why this is happening ? Thanks Link to comment Share on other sites More sharing options...
ebr 14959 Posted December 28, 2020 Share Posted December 28, 2020 Hi. The app just tells the Android system to play a particular item and it takes care of presenting you with the apps that can play it. So, this would mean that no apps on your system are registered for the particular type of item you are trying to play. What, exactly, is that? Link to comment Share on other sites More sharing options...
flyoverfred 0 Posted December 28, 2020 Author Share Posted December 28, 2020 1 minute ago, ebr said: Hi. The app just tells the Android system to play a particular item and it takes care of presenting you with the apps that can play it. So, this would mean that no apps on your system are registered for the particular type of item you are trying to play. What, exactly, is that? Hi, thanks for the quick response !!! It's just various films, VLC and MX work with my plex player so not sure I'm understanding what you mean by "no apps on your system are registered for the particular type of item" ? Link to comment Share on other sites More sharing options...
ebr 14959 Posted December 28, 2020 Share Posted December 28, 2020 Hi. Can we look at a specific example including a log from the app? Thanks. Link to comment Share on other sites More sharing options...
flyoverfred 0 Posted December 28, 2020 Author Share Posted December 28, 2020 Hi There is no error coming up so I don't see the relevance in sending any sort of log tbh. All I can say is despite having VLC and MX installed on my shield and them working on my plex server among others they just don't appear in Emby when I play anything Link to comment Share on other sites More sharing options...
Luke 37251 Posted December 28, 2020 Share Posted December 28, 2020 24 minutes ago, flyoverfred said: Hi There is no error coming up so I don't see the relevance in sending any sort of log tbh. All I can say is despite having VLC and MX installed on my shield and them working on my plex server among others they just don't appear in Emby when I play anything Hi there, we're happy to work with you to help you resolve this, but this is the process that we use to diagnose and get to the bottom of things. Link to comment Share on other sites More sharing options...
ebr 14959 Posted December 28, 2020 Share Posted December 28, 2020 Hi. Yes, the app log will tell me exactly what we are asking the system to play. We don't produce this list. It comes from Android. When you see it you are actually no longer in our app. Link to comment Share on other sites More sharing options...
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