Jump to content

Cannot hear 5.1 channel audio.


gregq

Recommended Posts

Cannot hear 5.1 channel audio. I can hear 7.1 but the 7.1 video playback is choppy. (my audio system is 5.1) Same problem with multiple files.

Test file: The Avengers (2012).mkv, 4K format

Video Data rate: 42960kbps

Video Total bitrate: 48571kbps

Audio Bit rate: 4970kbps

--------------------------------------------------------------

This info was taken from the Xbox:

Player: Windows Video Player

Play method: DirectPlay

Protocol: http

Stream type: Video

Video resolution: 3840x2160

Dropped frames: 0

Corrupted frames: 0

Container: mkv

Bitrate: 48.6 Mbps

Video codec: HEVC Main10

Video bitrate: 48.6 Mbps

Video framerate: 23.976025

Audio codec: AC3

Audio bitrate: 640kbps

Audio channels: 6

Quality: 4K - 120 Mbps

Player: Windows Video Player

Play method: DirectPlay

Protocol: http

Stream type: Video

Video resolution: 3840x2160

Dropped frames: 0

Corrupted frames: 0

Container: mkv

Bitrate: 48.6 Mbps

Video codec : HEVC Main10

Video framerate: 23.976025

Audio codec: AC3

Audio bitrate: 640kbps

Audio channels: 6

---------------------------------------------

PC: Emby Server: 4.5.4.0

Xbox: Emby theater: 1.1.3360.70

Playback via Xbox X
Server via Windows PC

CPU: <5% utilization
-----------------------------------------------------------------------------------
OS Name    Microsoft Windows 10 Pro
Version    10.0.19041 Build 19041
System Type    x64-based PC
Processor    Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4008 Mhz, 4 Core(s), 8 Logical Processor(s)
Installed Physical Memory (RAM)    16.0 GB
Total Physical Memory    15.9 GB
Available Physical Memory    6.47 GB
Total Virtual Memory    19.8 GB
Available Virtual Memory    7.05 GB
Page File Space    3.88 GB
Page File    C:\pagefile.sys
Drive   😄
Description    Local Fixed Disk
Compressed    No
File System    NTFS
Size    837.07 GB (898,801,225,728 bytes)
Free Space    159.73 GB (171,512,168,448 bytes)
Volume Name    
Volume Serial Number    1ECFD9A5

Drive H and I have the media files
---------------------------------------------------    
Drive    H:
Description    Local Fixed Disk
Compressed    No
File System    NTFS
Size    7.28 TB (8,001,427,599,360 bytes)
Free Space    755.70 GB (811,428,552,704 bytes)
Volume Name    Seagate Backup Plus Drive
Volume Serial Number    448042F8
    
Drive    I:
Description    Local Fixed Disk
Compressed    No
File System    NTFS
Size    7.28 TB (8,001,427,599,360 bytes)
Free Space    4.63 TB (5,088,332,963,840 bytes)
Volume Name    Seagate Backup Plus Drive 1
Volume Serial Number    70FF9F13

 

 

embyserver-63744239084.txt hardware_detection-63744235955.txt

Edited by gregq
Link to comment
Share on other sites

Hello gregq,

Please wait for someone from staff support or our members to reply to you.

It's recommended to provide more info, as it explain in this thread:

Thank you.

Emby Team

Link to comment
Share on other sites

  • 2 weeks later...

HDMI audio: Bitstream out

Bitstream format: Dolby Digital

I use an HDMI cable from the xbox to my receiver.

I've tried other settings and they didn't work either.

 

Thanks

Greg

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...