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iOS Internal Subtitle Issue


psykix

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psykix

@@darwindeeds

 

Shiv,

 

Here's the logs.

 

The iPad app lets me select the internal subtitle, but it doesn't actually display the subs.

 

I tried selecting the subs at 1:44 if that helps any.

 

Transcode logs included.

 

 

logs.zip

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psykix

@@Luke

 

I tried remote playing the above movies to MBT using the dashboard remote control. Blue Is The Warmest Color auto selected the subtitles, and they appeared ok. Presumably due to my LAV Splitter subtitle rules, and the audio being French?

 

I tried playing Avatar to MBT and in the subtitle list, I had dutch and English. I couldn't select Dutch, but I could select English. However no subtitles appeared on MBT.

 

Should I be able to select the internal PGS subs and display them?

 

I get exactly the same behaviour using the iPad as the remote.

 

Log attached.

 

Log.pdf

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psykix

Doh.. ignore. I can confirm it does work - I suspect my Avatar movie is screwed. Tried with Pulp Fiction and it works fine!

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psykix

Shiv,

 

This plays ok on the iPad :-

 

53dff1d370265_ScreenShot20140804at214626

 

This one doesn't (and they seem to be the same type of subs) :-

 

53dff20b8bd5c_ScreenShot20140804at214701

 

They both display subs fine on MBT, and also when I remote play from either dashboard or iPad to MBT.

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psykix

Shiv,

 

Further to this, this is the media info from the subs that I can actually select but they refuse to show - even after leaving it playing for a couple of minutes.

 

53dfd611225e1_ScreenShot20140804at194840

 

The following 2 movies don't even list any subs for me to select at all :-

 

53dfd636cd760_ScreenShot20140804at194719

 

53dfd64a5f179_ScreenShot20140804at194753

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darwindeeds

I can't understand why subtitles of the same type play from certian file and not from others. 

 

Luke, do you have any idea why this is happening? i couldn't find anything from the logs.

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psykix

Ok, done some more testing this morning.

 

The Grand Budapest Hotel - subs played fine.

 

Blue Is The Warmest Color - no subs show.

 

Avatar - English stream 0:2, Spanish stream 0:3 work fine.

 

Blue Is The Warmest Color is the only one I've found so far where the subs don't work on iPad but do on MBT.

 

Maybe it's just an anomaly.

 

I get these messages in the transcode logs - but also for the subtitles that work, so maybe harmless.

[matroska,webm @ 02b298e0] Could not find codec parameters for stream 2 (Subtitle: hdmv_pgs_subtitle): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 02b298e0] Could not find codec parameters for stream 3 (Subtitle: hdmv_pgs_subtitle): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 02b298e0] Could not find codec parameters for stream 4 (Subtitle: hdmv_pgs_subtitle): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 02b298e0] Could not find codec parameters for stream 5 (Subtitle: hdmv_pgs_subtitle): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 02b298e0] Could not find codec parameters for stream 6 (Subtitle: hdmv_pgs_subtitle): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 02b298e0] Could not find codec parameters for stream 7 (Subtitle: hdmv_pgs_subtitle): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 02b298e0] Could not find codec parameters for stream 8 (Subtitle: hdmv_pgs_subtitle): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 02b298e0] Could not find codec parameters for stream 9 (Subtitle: hdmv_pgs_subtitle): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options

Shiv, can't test movies with SUBRIP subs as they are not selectable yet.

 

Server and transcode logs attached.

server-63542826850.zip

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psykix

I've made a 3 min sample of the problematic movie - confirmed the sample subs play in MBT but not iPad.

 

Just realised they don't show in the web player either..

 

https://app.box.com/s/2zz3h8hpi637lsceejhf

 

Further to this - I just had a thought and tried turning off MadVR and used the internal player in MBT and the subs don't show!

 

Maybe it's just something goofy with the movie - but then I dunno why MadVR shows the subs ok?

Edited by psykix
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