johnlumgair 3 Posted December 18, 2020 Share Posted December 18, 2020 (edited) I’ve just installed Emmy on my Synology DS218Play. It was working really well locally for a hour but then Emby then would stop running, and in the synology interface I would press “run” it would run for a minute and then stop. It’s never lasted more than a minute since then. So I thought I’d try the beta, (and I’m excited to look at the composer metadata) and I get exactly the same issue. I also, think there is an issue with remote access, but it may be that it’s stopped running before there is a chance solve that issue. Edited December 28, 2020 by johnlumgair Spelling mistake! Link to comment Share on other sites More sharing options...
Luke 37095 Posted December 18, 2020 Share Posted December 18, 2020 Hi there, please attach the emby server log from when this happened. thanks. Link to comment Share on other sites More sharing options...
Jlumgair 0 Posted December 20, 2020 Share Posted December 20, 2020 Thank you Luke for such a fast response. Here is the log. I hope it makes sense. embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37095 Posted December 20, 2020 Share Posted December 20, 2020 Ok, is this log from when the problem occurred, or from after you started the server back up again? I think I need the previous log file. Thanks. Link to comment Share on other sites More sharing options...
johnlumgair 3 Posted December 22, 2020 Author Share Posted December 22, 2020 thanks Luke, I've attached two logos as I'm not sure which is which, I guess its the longer one. I really appreciate your help embyserver-63744019200.txt embyserver-63744105600.txt Link to comment Share on other sites More sharing options...
Luke 37095 Posted December 23, 2020 Share Posted December 23, 2020 17 hours ago, johnlumgair said: thanks Luke, I've attached two logos as I'm not sure which is which, I guess its the longer one. I really appreciate your help embyserver-63744019200.txt 3.08 kB · 1 download embyserver-63744105600.txt 187.3 kB · 1 download Well let's look at it this way. What time of day did the server last stop? Link to comment Share on other sites More sharing options...
johnlumgair 3 Posted December 23, 2020 Author Share Posted December 23, 2020 Sorry if I'm unclear. If you look at "Screenshot 2020-12-18 at 02.20" (the Screenshot is also the timestamp) what happens is that I press "run" and it turns to "open" like the other apps. But If I come back a minute or so later it's gone back to saying "run" rather than "open". I don't know if the log reflect that. I first noticed this when I tried to connect to it from outside the network, and I get the following alert "Screenshot 2020-12-23 at 10.44" Does that make sense? Thanks again for your help Link to comment Share on other sites More sharing options...
Tolerant 70 Posted December 24, 2020 Share Posted December 24, 2020 Listed on the server.. Emby is not running.. according to the web interface.. however, the server IS still running on my Sys NAS. The upgrading is a pain in the butt with the manual upgrades. I am shocked we are not past these issues. Link to comment Share on other sites More sharing options...
johnlumgair 3 Posted December 27, 2020 Author Share Posted December 27, 2020 Thank you Tolerant, If it is still running and merely appears not to be, its annoying bug but really helpful to know! Now I can now rule this out as the cause of me not being able to connect from outside the network. Link to comment Share on other sites More sharing options...
Luke 37095 Posted December 28, 2020 Share Posted December 28, 2020 We'll hopefully be in the Synology store soon and then you'll have your automatic updates again. Link to comment Share on other sites More sharing options...
ren9821 0 Posted December 29, 2020 Share Posted December 29, 2020 I also encountered exactly the same problem. My device is DS918+ Link to comment Share on other sites More sharing options...
kaj 242 Posted December 29, 2020 Share Posted December 29, 2020 (edited) 6 hours ago, ren9821 said: I also encountered exactly the same problem. My device is DS918+ Yes, it's quite an interesting bug. I hadn't really noticed before. I have been updating by stopping the Emby server from the Emby Dashboard, doing a manual update from Package Manager and that's it, as the server starts automatically. Just now I thought I would have a quick look at the status in Package Manager, and when I did that, Emby stopped!! No warning, no interaction. I had to click start, then all back to normal (it hasn't stopped again) I have a 918+ too/ Edited December 29, 2020 by kaj Link to comment Share on other sites More sharing options...
Luke 37095 Posted December 31, 2020 Share Posted December 31, 2020 It's purely cosmetic, the server will still be running so there's nothing to worry about. We haven't yet figured out why this happens, but we're going to re-evaluate it after the move to DSM 7 given that that's coming very soon. Link to comment Share on other sites More sharing options...
kaj 242 Posted December 31, 2020 Share Posted December 31, 2020 8 hours ago, Luke said: It's purely cosmetic, the server will still be running so there's nothing to worry about. We haven't yet figured out why this happens, but we're going to re-evaluate it after the move to DSM 7 given that that's coming very soon. Hi Luke. In my case it isn't cosmetic, as I outlined it above. All remote users kicked off, I can't access locally. It's very strange, I've tried it twice and both time Emby stopped. After restarting it's totally fine. I will just keep avoid looking at it in Package Manager. Link to comment Share on other sites More sharing options...
Acemt 1 Posted December 31, 2020 Share Posted December 31, 2020 (edited) Hi Luke, add me to the list of Synology problems with 4.5.4 Upgraded today and now I can't even get into server. Synology keeps showing that it is not running. I click start and it works for a minute or 2 and then stops. I am unable to get in long enough to generate log file. Trying to log in with shield tv just shows the spinning circle. Mark Finaly able to get in for a few minutes. Here's the log embyserver.txt Edited December 31, 2020 by Acemt log Link to comment Share on other sites More sharing options...
Luke 37095 Posted December 31, 2020 Share Posted December 31, 2020 1 minute ago, Acemt said: Hi Luke, add me to the list of Synology problems with 4.5.4 Upgraded today and now I can't even get into server. Synology keeps showing that it is not running. I click start and it works for a minute or 2 and then stops. I am unable to get in long enough to generate log file. Trying to log in with shield tv just shows the spinning circle. Mark Hi there, please attach the emby server log from when this happens: Thanks. Link to comment Share on other sites More sharing options...
Acemt 1 Posted December 31, 2020 Share Posted December 31, 2020 Painfully slow even when it does work. Used to be lightening fast, now it takes about 20 seconds from clicking movies to actually seeing titles Link to comment Share on other sites More sharing options...
Luke 37095 Posted December 31, 2020 Share Posted December 31, 2020 2 minutes ago, Acemt said: Painfully slow even when it does work. Used to be lightening fast, now it takes about 20 seconds from clicking movies to actually seeing titles At what point during the time of this log was it slow? Link to comment Share on other sites More sharing options...
Acemt 1 Posted December 31, 2020 Share Posted December 31, 2020 New log Luke. You should see at the beginning of file at log in where it takes a while to go into movies. Got stuttering on Rogue One and ATMOS logo popping up where there was none 2 days ago. This is my test movie because of the higher bit rate. Mark embyserver(1).txt Link to comment Share on other sites More sharing options...
Luke 37095 Posted January 11, 2021 Share Posted January 11, 2021 On 12/31/2020 at 1:19 PM, Acemt said: New log Luke. You should see at the beginning of file at log in where it takes a while to go into movies. Got stuttering on Rogue One and ATMOS logo popping up where there was none 2 days ago. This is my test movie because of the higher bit rate. Mark embyserver(1).txt 470.64 kB · 0 downloads Ok @Acemtthis should perform better for the next release. Apologies for the disruption. Link to comment Share on other sites More sharing options...
Glyde62 48 Posted January 12, 2021 Share Posted January 12, 2021 (edited) Problem I am having is almost every night whatever we are watching will freeze and won't restart Check emby server and says it is running, But only way to get Kodi playing again is to stop and restart emby server Edited January 12, 2021 by Glyde62 Link to comment Share on other sites More sharing options...
Luke 37095 Posted January 16, 2021 Share Posted January 16, 2021 On 1/12/2021 at 4:09 AM, Glyde62 said: Problem I am having is almost every night whatever we are watching will freeze and won't restart Check emby server and says it is running, But only way to get Kodi playing again is to stop and restart emby server Hi there, please attach the emby server log from when this happens. thanks. Link to comment Share on other sites More sharing options...
Luke 37095 Posted January 30, 2021 Share Posted January 30, 2021 @Glyde62 ? Link to comment Share on other sites More sharing options...
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