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Browser Interface pages not loading


marauder
Go to solution Solved by mark-in-dallas,

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marauder

Going to the browser interface on one of my computers I can see and view all my files as they should be. But when I click on a title the page is blank. Same when I click on the search button nothing happens. This is happening for all file types. It does not happen with the same user on my Iphone app, Samsung TV or any other computers. I am using the latest version of the application, 4.5.2 and on the latest version on chrome on all my machines as well. I've tried logging out and back in but still the same error.

I checked the logs and on the machine that isn't working I'm getting these errors:

2020-12-02 12:29:40.549 Info HttpClient: GET https://www.thetvdb.com/banners/series/278329/posters/5f43ea84bc858.jpg
2020-12-02 12:29:40.820 Error Server: Error processing request
*** Error Report ***
Version: 4.5.2.0
Command line: /system/EmbyServer.dll -programdata /config -ffdetect /bin/ffdetect -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe -restartexitcode 3
Operating system: Linux version 4.19.107-Unraid (root@Develop) (gcc version 9.2.0 (GCC)) #1 SMP Thu Mar 5 13:55:57 PST 2020
Framework: .NET Core 3.1.7
OS/Process: x64/x64
Runtime: system/System.Private.CoreLib.dll
Processor count: 8
Data path: /config
Application path: /system
MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Forbidden
at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
at MediaBrowser.Providers.Manager.ProviderManager.SaveImage(BaseItem item, String url, ImageType type, Nullable`1 imageIndex, CancellationToken cancellationToken)
at Emby.Server.Implementations.Library.LibraryManager.ConvertImageToLocal(BaseItem item, ItemImageInfo image, Int32 imageIndex, CancellationToken cancellationToken)
at Emby.Drawing.ImageProcessor.ProcessImage(ImageProcessingOptions options, CancellationToken cancellationToken)
at MediaBrowser.Api.Images.ImageService.GetImage(ImageRequest request, Int64 itemId, BaseItem item, Boolean isHeadRequest)
at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task)
at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
Source: Emby.Server.Implementations
TargetSite: Void MoveNext()


Searching
2020-12-02 12:33:54.487 Error Server: Error processing request
*** Error Report ***
Version: 4.5.2.0
Command line: /system/EmbyServer.dll -programdata /config -ffdetect /bin/ffdetect -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe -restartexitcode 3
Operating system: Linux version 4.19.107-Unraid (root@Develop) (gcc version 9.2.0 (GCC)) #1 SMP Thu Mar 5 13:55:57 PST 2020
Framework: .NET Core 3.1.7
OS/Process: x64/x64
Runtime: system/System.Private.CoreLib.dll
Processor count: 8
Data path: /config
Application path: /system
System.IO.FileNotFoundException: System.IO.FileNotFoundException: Could not find file '/system/dashboard-ui/searchFields.js'.
File name: '/system/dashboard-ui/searchFields.js'
at Interop.ThrowExceptionForIoErrno(ErrorInfo errorInfo, String path, Boolean isDirectory, Func`2 errorRewriter)
at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String path, OpenFlags flags, Int32 mode)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)
at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileStream(String path, FileOpenMode mode, FileAccessMode access, FileShareMode share, Int32 bufferSize, FileOpenOptions fileOpenOptions)
at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileStream(String path, FileOpenMode mode, FileAccessMode access, FileShareMode share, FileOpenOptions fileOpenOptions)
at Emby.Server.Implementations.IO.IOManager.GetResponse(HttpRequestOptions options, MediaProtocol protocol)
at Emby.Server.Implementations.IO.IOManager.GetResponse(HttpRequestOptions options)
at Emby.Server.Implementations.HttpServer.HttpResultFactory.GetContent(StaticFileResultOptions options, Int64 offset, Int64 length, CancellationToken cancellationToken)
at Emby.Server.Implementations.HttpServer.FileWriter.SetContentResponseHeaders(Nullable`1 reportedTotalContentLength, CancellationToken cancellationToken)
at Emby.Server.Implementations.HttpServer.HttpResultFactory.GetStaticResult(IRequest requestContext, StaticResultOptions options)
at Emby.Web.Api.DashboardService.Get(GetDashboardResource request)
at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task)
at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken)
at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)
Source: System.Private.CoreLib
TargetSite: Void ThrowExceptionForIoErrno(ErrorInfo, System.String, Boolean, System.Func`2[Interop+ErrorInfo,Interop+ErrorInfo])s

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mark-in-dallas

Does the same thing happen if you try opening the pages in Firefox instead of Chrome?  Have you tried clearing the cache?

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