matrixn 7 Posted November 23, 2020 Share Posted November 23, 2020 (edited) Hi all, I've installed latest emby app using usb method on Samsung UE48J5600 (Tizen) and successfully connected to my server which is on Synology DS1019+ with latest DSM 6.3, it successfully authenticated and when i wanted to play media i realised that the remote control "Enter" key does nothing when i click on a movie or series to play something. Did anyone encountered this? I've been searching the forum but i can't find this happening anywhere. Please advice. Thanks, Alex. Edited November 23, 2020 by matrixn Link to comment Share on other sites More sharing options...
Luke 37272 Posted November 23, 2020 Share Posted November 23, 2020 Hi, what year is this model? Link to comment Share on other sites More sharing options...
matrixn 7 Posted November 23, 2020 Author Share Posted November 23, 2020 (edited) 6 minutes ago, Luke said: Hi, what year is this model? Hey Luke, Thanks for quick reply. It loks like I mistyped the model number, is UE48J5600 https://www.displayspecifications.com/en/model/89249c Looks like is 2015 Edited November 23, 2020 by matrixn Link to comment Share on other sites More sharing options...
FrostByte 5061 Posted November 23, 2020 Share Posted November 23, 2020 Yes, J = 2015 The Enter button works fine using version 1.0.86 on my 2018 Q8FN. I can select a movie and click on play to start a movie 1 hour ago, matrixn said: i realised that the remote control "Enter" key does nothing when i click on a movie or series to play something. How about the "Play" button. Does that start playback when selecting a movie poster? Link to comment Share on other sites More sharing options...
matrixn 7 Posted November 23, 2020 Author Share Posted November 23, 2020 Just now, FrostByte said: Yes, J = 2015 The Enter button works fine using version 1.0.86 on my 2018 Q8FN. I can select a movie and click on play to start a movie How about the "Play" button. Does that start playback when selecting a movie poster? I can ask my friend to try and see as is not my personal device. I'll get back to you with a response Link to comment Share on other sites More sharing options...
matrixn 7 Posted November 23, 2020 Author Share Posted November 23, 2020 (edited) 1 hour ago, FrostByte said: Yes, J = 2015 The Enter button works fine using version 1.0.86 on my 2018 Q8FN. I can select a movie and click on play to start a movie How about the "Play" button. Does that start playback when selecting a movie poster? He said is not working either in this way either, i've asked him to make a small video to see more clearly what the issue is...i'll update this post with the video link or upload video if is allowed. Thanks, Alex. Edited November 23, 2020 by matrixn 1 Link to comment Share on other sites More sharing options...
FrostByte 5061 Posted November 23, 2020 Share Posted November 23, 2020 maybe post a log which includes the timeframe your friend tried playing something. Possible there's something in there Link to comment Share on other sites More sharing options...
matrixn 7 Posted November 23, 2020 Author Share Posted November 23, 2020 (edited) 46 minutes ago, FrostByte said: maybe post a log which includes the timeframe your friend tried playing something. Possible there's something in there Here is the log line which happens when he tried to play a video: L.E: Added video url https://streamable.com/wtqp6g emby.log.txt Edited November 23, 2020 by matrixn added emby log during the time when video was taken 1 Link to comment Share on other sites More sharing options...
Luke 37272 Posted November 24, 2020 Share Posted November 24, 2020 We're looking into it. Thanks for reporting. Link to comment Share on other sites More sharing options...
matrixn 7 Posted November 24, 2020 Author Share Posted November 24, 2020 18 hours ago, Luke said: We're looking into it. Thanks for reporting. Should i keep looking into this thread for a solution or just try to see if is solved next time a tizen version is out? Link to comment Share on other sites More sharing options...
SamES 893 Posted November 24, 2020 Share Posted November 24, 2020 @Luke, one thing I've noticed on this version is that during playback, the Enter key used to trigger play/pause, but this is no longer the case. Maybe something generic has changed in the Enter key detection recently? Link to comment Share on other sites More sharing options...
SamES 893 Posted November 28, 2020 Share Posted November 28, 2020 On 25/11/2020 at 06:52, matrixn said: Should i keep looking into this thread for a solution or just try to see if is solved next time a tizen version is out? Have you tried uninstalling the app and then installing it again? 1 Link to comment Share on other sites More sharing options...
matrixn 7 Posted November 28, 2020 Author Share Posted November 28, 2020 Yes, i've tried when i installed the first time and is not working. Link to comment Share on other sites More sharing options...
nicke623 3 Posted December 2, 2020 Share Posted December 2, 2020 (edited) I have same issue here on my UE55JU7005 from 2015. Can't browse or start any media. Not even exit the app normally. Using v4.5.0.2 on my windows machine. Emby for Tizen is the one was uploaded 20 November, can't find version number. I have tried a couple of things but with no success: Spoiler Run Emby server as administrator Login with a new user Installed older version of Emby for Tizen Re-installed Emby for Tizen In the latter It was solved for just a sec. I managed to get into my watchlist and then It stopped working again. Edited December 2, 2020 by nicke623 1 Link to comment Share on other sites More sharing options...
Luke 37272 Posted December 2, 2020 Share Posted December 2, 2020 We are still looking into it. Thanks for reporting. 1 Link to comment Share on other sites More sharing options...
supergeek 4 Posted December 6, 2020 Share Posted December 6, 2020 Hi Yup I'm having the same issue with the same version. my TV model is UA55J6200 if that helps. Cheers Link to comment Share on other sites More sharing options...
Luke 37272 Posted December 9, 2020 Share Posted December 9, 2020 Hi, can you please try this version and let me know how it compares? https://emby.media/download Thanks. 1 Link to comment Share on other sites More sharing options...
nicke623 3 Posted December 10, 2020 Share Posted December 10, 2020 20 hours ago, Luke said: Hi, can you please try this version and let me know how it compares? https://www.dropbox.com/s/vfyqhdtd251vm7p/tizen.zip?dl=0 Thanks. Works perfect for me! Thanks, now I can watch on the TV again. 1 1 Link to comment Share on other sites More sharing options...
Luke 37272 Posted December 10, 2020 Share Posted December 10, 2020 Thanks for the feedback. Link to comment Share on other sites More sharing options...
KrisFriFly 0 Posted December 10, 2020 Share Posted December 10, 2020 I am having this problem as well. After pairing the TV with the Emby account I cannot select the server. Play button or Enter button - or no other button seems to work. I tried your dropbox version and it does not work sadly. Model code: UE65JU7005 Can't use the pointer either (but I guess that's a feature for the software?) Link to comment Share on other sites More sharing options...
Luke 37272 Posted December 11, 2020 Share Posted December 11, 2020 6 hours ago, KrisFriFly said: I am having this problem as well. After pairing the TV with the Emby account I cannot select the server. Play button or Enter button - or no other button seems to work. I tried your dropbox version and it does not work sadly. Model code: UE65JU7005 Can't use the pointer either (but I guess that's a feature for the software?) Hi, did you see the previous posts? Link to comment Share on other sites More sharing options...
KrisFriFly 0 Posted December 11, 2020 Share Posted December 11, 2020 (edited) 6 hours ago, Luke said: Hi, did you see the previous posts? Regarding your test version on Dropbox? Yes I tried that. I stated that in my previous message too. Unfortunately it didn't work. Any idea what might cause it and how it can be fixed? Edited December 11, 2020 by KrisFriFly Link to comment Share on other sites More sharing options...
Luke 37272 Posted December 11, 2020 Share Posted December 11, 2020 2 hours ago, KrisFriFly said: Regarding your test version on Dropbox? Yes I tried that. I stated that in my previous message too. Unfortunately it didn't work. Any idea what might cause it and how it can be fixed? I would try installing that version again. We've verified this resolved it. Link to comment Share on other sites More sharing options...
KrisFriFly 0 Posted December 11, 2020 Share Posted December 11, 2020 32 minutes ago, Luke said: I would try installing that version again. We've verified this resolved it. Sadly it does not work. I have tried deleting and installing it several times. The Enter or Play button or any other button does not recognize the click at the server selection screen. Link to comment Share on other sites More sharing options...
SamES 893 Posted December 11, 2020 Share Posted December 11, 2020 After you uninstall it, make sure your do a full restart of the tv (pull the power for 30 seconds) before installing again from USB Link to comment Share on other sites More sharing options...
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