Recording from Live TV

[lja 51]

I have a recording from Live TV which I have been unable to delete. I would appreciate any guidance as to where it is stored and how can I delete it. Thanks.

[Luke 40143]

Hi there, why are you unable to delete it? What happens when you try?

[lja 51]

When clicking on item the following is the message:

No compatible streams are currently available please try again later or contact your system administrator

[Carlo 4552]

Hi, What message do you get when you try to delete it?

[lja 51]

10 hours ago, cayars said:

Hi, What message do you get when you try to delete it?

Message

"There was an error deleting the item from Emby Server. Please check that Emby Server has write access to the media folder and try again"

Allow media deletion from All Libraries is checked in Emby Server

[Luke 40143]

Right but emby server is being denied permission by your file system to delete the file.

[ebr 15680]

Hi.  The path to the file is shown at the bottom of the detail page in the web app.

[lja 51]

Thanks for the responses. Checked the path and there is no file in the path.

Also is there another location to check for the permissions?

[Luke 40143]

Try deleting it from the web app. It should tell you the path in the confirmation dialog.

[lja 51]

Tried deleting from Web app and Emby theatre. Still getting the following error.

"There was an error deleting the item from Emby Server. Please check that Emby Server has write access to the media folder and try again"

Did check the path and there is no file. However an image still appears in recordings.

[Carlo 4552]

Have you checked permission (including inheritable) so make sure Emby can delete both files and folders?

[lja 51]

Recorded a new program and deleted it sucessfully. Noticed that the old program was in C:\Temp while the new program that deleted sucessfully was in AppData\Roaming\MediaBrowser-Server\data\livetv\recordings

[lja 51]

On 11/21/2020 at 1:47 PM, cayars said:

Have you checked permission (including inheritable) so make sure Emby can delete both files and folders?

Thanks. Checked but no change. 

[Luke 40143]

It's in issue in the web app. Thanks.

[lja 51]

10 hours ago, Luke said:

It's in issue in the web app. Thanks.

Thanks. Will there be a release to correct the issue?

[Luke 40143]

Yes.

[lja 51]

52 minutes ago, Luke said:

Yes.

Thanks. Appreciated

[lja 51]

On 12/2/2020 at 11:34 PM, Luke said:

Yes.

Any update as yet?

[Luke 40143]

Have you tried it again?

[lja 51]

2 hours ago, Luke said:

Have you tried it again?

Yes tried on Emby Server and Web App. Cannot delete.

There is no file or folder. However it appears that  the image  appears on screen and the file info is still present.

Edited December 25, 2020 by lja

[lja 51]

On 12/24/2020 at 11:56 PM, lja said:

Yes tried on Emby Server and Web App. Cannot delete.

There is no file or folder. However it appears that  the image  appears on screen and the file info is still present.

@Luke Still trying.

Have a fantastic 2021to you, ebr and the team

[Luke 40143]

It works just fine in my testing, although it's possible there could be a quirk if you're using a live tv plugin.

[lja 51]

On 1/1/2021 at 12:47 PM, Luke said:

It works just fine in my testing, although it's possible there could be a quirk if you're using a live tv plugin.

Thanks. My new recoerdings do delete with no problem. It is only this one that produces the error and does not delete.