petsav73 0 Posted October 27, 2020 Share Posted October 27, 2020 (edited) Emby app in Fire Cube TV just won't connect to server...In-Home access. Logged in to the server in the web and have the ports 8096 / 8920 allowed in firewall and also port forwarded for both. Please advise if I'm missing something. Edited October 27, 2020 by petsav73 Link to comment Share on other sites More sharing options...
Luke 37178 Posted October 28, 2020 Share Posted October 28, 2020 Hi there, what exactly happens when you try to connect? Link to comment Share on other sites More sharing options...
petsav73 0 Posted October 28, 2020 Author Share Posted October 28, 2020 (edited) Hey Luke...in the Emby app, typed in the local access and message says "error connecting to server". Both server and the app are in the same network so it should just see the server right? Tried accessing the server from another browser on the same network and can't connect either. Edited October 28, 2020 by petsav73 Link to comment Share on other sites More sharing options...
ebr 14948 Posted October 28, 2020 Share Posted October 28, 2020 16 hours ago, petsav73 said: Logged in to the server in the web 1 hour ago, petsav73 said: Tried accessing the server from another browser on the same network and can't connect either. So the one that works is on the same machine as the server? That would indicate either the firewall on the server blocking communications, or the IP address is not correct. Link to comment Share on other sites More sharing options...
petsav73 0 Posted October 28, 2020 Author Share Posted October 28, 2020 both ports are opened in firewall - 8096 / 8920 - but the LAN IP address showing in my dashboard won't connect on other browsers on the same network and app Link to comment Share on other sites More sharing options...
petsav73 0 Posted October 28, 2020 Author Share Posted October 28, 2020 checked the canyouseeme.org and the port 8096 is opened but 8920 is not...can this be the issue? If so, 8920 port is allowed in the firewall so what is the issue? Link to comment Share on other sites More sharing options...
ebr 14948 Posted October 28, 2020 Share Posted October 28, 2020 Hi. The issue would be in the Firewall software on the server machine. It sounds like you are looking at port forwarding on your router - which is not in play for local LAN access. Link to comment Share on other sites More sharing options...
petsav73 0 Posted October 28, 2020 Author Share Posted October 28, 2020 ports are opened in the firewall... Link to comment Share on other sites More sharing options...
Luke 37178 Posted October 28, 2020 Share Posted October 28, 2020 I would suggest checking out our Connection Troubleshooter: https://support.emby.media/support/solutions/articles/44001849007-connectivity Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks ! Link to comment Share on other sites More sharing options...
ebr 14948 Posted October 28, 2020 Share Posted October 28, 2020 1 hour ago, petsav73 said: but the LAN IP address showing in my dashboard won't connect on other browsers on the same network Are you positive that is the correct IP address for the server? Link to comment Share on other sites More sharing options...
petsav73 0 Posted October 28, 2020 Author Share Posted October 28, 2020 already tried the connection troubleshooter several times - external connection works. This is the ip for LAN shown in my dashboard - http://192.168.1.29:8096 - and able to connect from the same machine but no other browsers in the same network Link to comment Share on other sites More sharing options...
ebr 14948 Posted October 28, 2020 Share Posted October 28, 2020 21 minutes ago, petsav73 said: and able to connect from the same machine but no other browsers in the same network When you connect from the same machine you are doing it with that exact IP address or 'localhost'? Link to comment Share on other sites More sharing options...
ebr 14948 Posted October 28, 2020 Share Posted October 28, 2020 22 minutes ago, petsav73 said: external connection works. If you look in your router port forwarding - what is the internal IP address being forwarded to? Link to comment Share on other sites More sharing options...
petsav73 0 Posted October 28, 2020 Author Share Posted October 28, 2020 1 minute ago, ebr said: If you look in your router port forwarding - what is the internal IP address being forwarded to? portforwarding is to reserved ip 192.168.1.29. able to connect using both IP address and localhost on the same machine Link to comment Share on other sites More sharing options...
ebr 14948 Posted October 28, 2020 Share Posted October 28, 2020 Something has got to be blocking the traffic from the other machines then. Make sure there are not blocking rules in your firewall specifically for embyserver.exe. Link to comment Share on other sites More sharing options...
petsav73 0 Posted October 28, 2020 Author Share Posted October 28, 2020 all embyserver.exe are enabled....is there something else that needs to be looked at? Link to comment Share on other sites More sharing options...
Luke 37178 Posted October 28, 2020 Share Posted October 28, 2020 7 minutes ago, petsav73 said: all embyserver.exe are enabled....is there something else that needs to be looked at? @cayars can jump on with you and take a look at what's going on. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted October 28, 2020 Share Posted October 28, 2020 @petsav73 as Luke mentioned, this might be easier if we do a remote session with you to try and help you get things straightened out. Send me a private message if interested in doing this and we can arrange to do this today or schedule it for when you have time. BTW, port 8920 won't work if you haven't set up a certificate which is optional. Link to comment Share on other sites More sharing options...
petsav73 0 Posted October 28, 2020 Author Share Posted October 28, 2020 @cayars thanks..just sent a private message. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted October 28, 2020 Share Posted October 28, 2020 Replied back and we're schedule. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now