Capt.Insano 3 Posted October 22, 2020 Share Posted October 22, 2020 Emby 4.5.2.0 Docker Host Distro: unRAID 6.8.3 Docker Container: latest from official (https://registry.hub.docker.com/u/emby/embyserver/) When I try to play live TV or recorded program from TVHeadend Plugin via Chrome (Version 86.0.4240.75) on Windows; I just get the spinning circle on a black screen. No media ever loads. If I try the same thing on Firefox (still Windows) it works perfectly. Hope it can be fixed. Attached are the server logs. embyserver.txt ffmpeg-remux-1bf4a39f-0e1b-483a-80ee-b22ef051f085_1.txt ffmpeg-remux-6f726b74-bcbc-4a43-83ee-23531ec3ddaa_1.txt hardware_detection-63738994942.txt Link to comment Share on other sites More sharing options...
Luke 37099 Posted October 23, 2020 Share Posted October 23, 2020 Hi, if you try lowering the in-app quality setting to force a full transcode, does that help? Link to comment Share on other sites More sharing options...
Capt.Insano 3 Posted October 24, 2020 Author Share Posted October 24, 2020 I am confused by "in-app quality settings", when I try to load the video in Chrome browser I only get a black screen with a spinning circle. No progress bar, no playback controls and no settings icon to change quality. Link to comment Share on other sites More sharing options...
Luke 37099 Posted October 24, 2020 Share Posted October 24, 2020 Hi, how are you confused by in app quality settings? Link to comment Share on other sites More sharing options...
Capt.Insano 3 Posted October 24, 2020 Author Share Posted October 24, 2020 I am confused by "in-app quality settings" as I am not playing through an Emby app, this playback is on Chrome browser on windows. There are also no settings options available after trying to load the video on Chrome, just a black screen with spinning circle. Are you referring to setting other that those in an Emby App (Android or Theatre) and other to those seen on playback? Link to comment Share on other sites More sharing options...
Luke 37099 Posted October 24, 2020 Share Posted October 24, 2020 The web app has in-app quality settings, just as all Emby apps do. Have you explored clicking your user icon in the top right? Link to comment Share on other sites More sharing options...
Capt.Insano 3 Posted October 24, 2020 Author Share Posted October 24, 2020 (edited) POST UPDATED: It is currently set to Auto: This works in Firefox as per previous post but not in Chrome. If I change it to a specific quality setting (eg: 720p - 1Mbps) it will play on Chrome but is stuttering: Edited October 25, 2020 by Capt.Insano Updated results Link to comment Share on other sites More sharing options...
Capt.Insano 3 Posted October 25, 2020 Author Share Posted October 25, 2020 Above post updated Link to comment Share on other sites More sharing options...
Luke 37099 Posted October 26, 2020 Share Posted October 26, 2020 Can we look at the log from the stuttering example? Thanks. Link to comment Share on other sites More sharing options...
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