After upgrade lasted version , get trouble

[Sky blue 2]

Hi , 

why so many bug in latest version, update.

I have nearly 100 customer and now i have many many complain from then.

they said . play back error, no picture, no poster in movie.

So, i re-scan , nothing happen.

i remove metadata database and re-scan movie , same get result.

Did i need to reinstall previous version, over 4.5 or purely reinstall ?

[Luke 37246]

Hi there, we're sorry to hear about this. Can you please attach the emby server log? Thanks !

[Sky blue 2]

Hi Luke , 

Thank for reply,

Here my server log.

I store my movies , on my own(official pay) G suit Unlimited Drive ( 3 Drive ) and two library  on each drive.

 

embyserver.txt

[Sky blue 2]

Next issue, 

some of my customer using , china version and other brand which cant install emby app.

Now they cant connect to my server , no reject error , stuck in here

[Luke 37246]

Regarding the playback errors, is your media offline or unavailable? See the error message here:

2020-09-24 06:22:49.682 Error HttpServer: Error processing request
	*** Error Report ***
	Version: 4.5.0.50
	Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
	Operating system: Linux version 4.15.0-118-generic (buildd@lgw01-amd64-039) (gcc version 7.5.0 (Ubuntu 7.5.0-3ubuntu1~18.04)) #119-Ubuntu SMP Tue Sep 8 12:30:01 UTC 202
	Framework: .NET Core 3.1.7
	OS/Process: x64/x64
	Runtime: opt/emby-server/system/System.Private.CoreLib.dll
	Processor count: 24
	Data path: /var/lib/emby
	Application path: /opt/emby-server/system
	System.IO.DirectoryNotFoundException: System.IO.DirectoryNotFoundException: Could not find a part of the path '/home/lotaya/deluge/nb/Channel List/Copy of M-Sub Movie/HD/S & T/Security.2017.1080P.Bluray(msubmovie)(hd).mp4'.

 

[Sky blue 2]

Hi Luke, 

Do i need reinstall ffmpeg ?

But strange , some of movie can run no issues, and some movie have issues.

How about poster issues, how can i solve for that >?

[Luke 37246]

The poster issue is the same thing. Your media folders are unreachable. That's they the posters fail, playback fails, etc.

 

ffprobe version 4.3.0-emby_2020_05_23 Copyright (c) 2007-2019 the FFmpeg developers and softworkz for Emby LLC
	  built with gcc 8.3.0 (crosstool-NG 1.24.0)
	file:/home/lotaya/deluge/animecollection/animeseries/[Golumpa] Fairy Tail 001-277 [English Dub] [FuniDub 1080p x264 AAC] [MKV]/[Golumpa] Fairy Tail - 270 [FuniDub 1080p x264 AAC] [EAE3F1E6].mkv: Input/output error
	

 

[Sky blue 2]

Hi ,

Thanks for Luke,

Final log input/output error , that i know google limitation error.(exceed quota), so i test with other google drive again  .

[Luke 37246]

Keep us posted. Thanks for the feedback.