Netbug 26 Posted July 21, 2014 Share Posted July 21, 2014 Not quite sure what information to gather for this one. My brother reported that he tried to watch a couple of movies through the web interface over the internet and they stopped after a few minutes without error and returned him to the home screen for that movie. I then tested it on my own system on the local network and had the same behavior. The media in question plays fine in MB Classic. Other media doesn't seem to be affected. I'm guessing there is something in particular about these individual files. What information would be of use to try to isolate this? Link to comment Share on other sites More sharing options...
ebr 14959 Posted July 22, 2014 Share Posted July 22, 2014 A single server log from when that particular problem occurred and tell us what item you were playing. Thx. Link to comment Share on other sites More sharing options...
Luke 37253 Posted July 22, 2014 Share Posted July 22, 2014 If you don't know how to do that: http://mediabrowser.tv/community/index.php?/topic/790-how-to-report-a-problem/ Link to comment Share on other sites More sharing options...
Netbug 26 Posted July 23, 2014 Author Share Posted July 23, 2014 Sorry, I was waylaid. I will attempt to get the log remotely now. Link to comment Share on other sites More sharing options...
Netbug 26 Posted July 23, 2014 Author Share Posted July 23, 2014 Here is the server log for that day: https://dl.dropboxusercontent.com/u/1233738/server-63541405305.txt Link to comment Share on other sites More sharing options...
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