jdewoody71 4 Posted September 7 Hello. My wife was trying to play a TV series but with Emby, I get this error: Here is the media info from Emby: And from VLC: It works fine on Plex and in VLC. I couldn't find anything in the logs but they are attached. Let me know if I can provide any other info. Thanks! logs.zip Share this post Link to post Share on other sites
Happy2Play 4131 Posted September 7 Someone more knowledgeable on this platform will have to assist but here is the problem. System.Exception: System.Exception: No video encoder found for 'h264' Share this post Link to post Share on other sites
jdewoody71 Topic Author 4 Posted September 8 4 hours ago, Luke said: What OS are you on? Emby is running on Linux Share this post Link to post Share on other sites
Luke 25082 Posted September 8 What distro and version? Share this post Link to post Share on other sites
jdewoody71 Topic Author 4 Posted September 8 2 hours ago, Luke said: What distro and version? 4.19.107. It's an unRAID docker, based on Arch LInux Share this post Link to post Share on other sites
Luke 25082 Posted September 9 Does this only happen with certain files? Share this post Link to post Share on other sites
jdewoody71 Topic Author 4 Posted September 12 On 9/9/2020 at 1:23 AM, Luke said: Does this only happen with certain files? Currently it is only occurring with this particular series. Share this post Link to post Share on other sites
Luke 25082 Posted September 16 Ok we're getting close to having a new Emby Server 4.5 release. Can you please try that once available? Thanks. 1 Share this post Link to post Share on other sites
jdewoody71 Topic Author 4 Posted September 16 3 hours ago, Luke said: Ok we're getting close to having a new Emby Server 4.5 release. Can you please try that once available? Thanks. Can do. I'll report back after I get to try it out. Thanks! Share this post Link to post Share on other sites
yoyo77yo 3 Posted September 21 i have the same problem ...when emby 4.5 is available ? Share this post Link to post Share on other sites
Luke 25082 Posted September 21 It will begin rolling out today. Share this post Link to post Share on other sites
yoyo77yo 3 Posted September 21 ok thanks I hope that will solve the problem Share this post Link to post Share on other sites
yoyo77yo 3 Posted September 21 i know my problem : can you help me ? It is with the plugin movie theme song because i can see that : the "theme.mp3" have 0 ko when it is created... how resolve this problem ? Share this post Link to post Share on other sites
Luke 25082 Posted September 21 Just now, yoyo77yo said: i know my problem : can you help me ? It is with the plugin movie theme song because i can see that : the "theme.mp3" have 0 ko when it is created... how resolve this problem ? Please delete the 0kb file, then run a library scan. If you're using the theme song downloader plugins, please consult with the developer to ensure this doesn't happen again. Thanks. Share this post Link to post Share on other sites
jdewoody71 Topic Author 4 Posted September 26 On 9/16/2020 at 12:54 PM, Luke said: Ok we're getting close to having a new Emby Server 4.5 release. Can you please try that once available? Thanks. I wanted to report the update resolved the issue. Thanks! Share this post Link to post Share on other sites
Luke 25082 Posted September 26 Thanks for the feedback ! Share this post Link to post Share on other sites
