Aussie1967 0 Posted August 17, 2020 Share Posted August 17, 2020 I had to purchase my son a new firestick and when he goes to play a movie back from the server he gets this message Link to comment Share on other sites More sharing options...
Happy2Play 8356 Posted August 17, 2020 Share Posted August 17, 2020 Sorry for the inconvience, but have you previously unlock the app or have Emby Premiere? Moving this to Android TV / Fire TV, but there are already several topics in that category. Link to comment Share on other sites More sharing options...
ebr 14959 Posted August 17, 2020 Share Posted August 17, 2020 Hi. If it is a new device and you previously purchased the unlock, just press that "Restore Unlock" button there on that screen and that should get you going. Please let us know how it goes. Thanks. Link to comment Share on other sites More sharing options...
Aussie1967 0 Posted August 17, 2020 Author Share Posted August 17, 2020 yes i use to have premiere Link to comment Share on other sites More sharing options...
Aussie1967 0 Posted August 17, 2020 Author Share Posted August 17, 2020 it just took it to purchase screen Link to comment Share on other sites More sharing options...
ebr 14959 Posted August 17, 2020 Share Posted August 17, 2020 Hi. Not Premiere, but did you purchase the app unlock for this app? If you look in your Amazon account, is there a transaction for it? Link to comment Share on other sites More sharing options...
Aussie1967 0 Posted August 17, 2020 Author Share Posted August 17, 2020 found it here Link to comment Share on other sites More sharing options...
Aussie1967 0 Posted August 18, 2020 Author Share Posted August 18, 2020 i tried installing it from amazon to tv and same result Link to comment Share on other sites More sharing options...
Happy2Play 8356 Posted August 18, 2020 Share Posted August 18, 2020 19 minutes ago, Downunderfarm said: found it here Does this apply? Link to comment Share on other sites More sharing options...
ebr 14959 Posted August 18, 2020 Share Posted August 18, 2020 Happy is correct. That is just a download of the app - not the unlock purchase - which will show as a separate item. Link to comment Share on other sites More sharing options...
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