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ipad air 2 content cuts and jerks

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Hello, ask me to use a translator but it is not complicated.

I just bought the app for IOS to be able to use it on the ipad and there is no way to see anything the video cuts so much and gives so many jerks that it is impossible ... however it is perfect on the iphone.
Can someone give me a hand on what can it be?

I buy it especially so that the little one can see the content there and I find that it is impossible, I am desperate ..

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