itgreen9 9 Posted July 1, 2020 Share Posted July 1, 2020 Ok, so I can't tell if that resolved my issue or not. Can anyone tell me why I might be able to watch a couple of episodes in a series and then when it goes to run the next it says loading but nothing is loading? I have checked my systems and all seems fine. Link to comment Share on other sites More sharing options...
ebr 14913 Posted July 1, 2020 Share Posted July 1, 2020 39 minutes ago, itgreen9 said: Ok, so I can't tell if that resolved my issue or not. Can anyone tell me why I might be able to watch a couple of episodes in a series and then when it goes to run the next it says loading but nothing is loading? I have checked my systems and all seems fine. That doesn't sound like anything related to your original question. Have we answered your original question (about the still watching feature)? If so, we can start a new discussion with your new problem (please provide details). How to Report a Problem Link to comment Share on other sites More sharing options...
itgreen9 9 Posted July 1, 2020 Author Share Posted July 1, 2020 This is what I am seeing... And it will sit like this for hours. Link to comment Share on other sites More sharing options...
Luke 37068 Posted July 1, 2020 Share Posted July 1, 2020 Can you please attach the emby server and ffmpeg log, if there was one? Thanks ! Link to comment Share on other sites More sharing options...
itgreen9 9 Posted July 1, 2020 Author Share Posted July 1, 2020 Emby Version: 4.4.3.0 ffmpeg-transcode-17337c92-9bf5-48f3-a4f8-12c8ed30ac70_1.txt ffmpeg-transcode-8d3b50f9-17e2-4d5c-a0f7-56dbea2048cc_1.txt ffmpeg-transcode-45184445-2de0-4bfe-9a10-f27d59bcc4c5_1.txt ffmpeg-transcode-f7e76a1c-6172-48be-b92a-9dc0e99f4fdc_1.txt ffmpeg-transcode-cee0e685-52cc-4a15-bfb5-92e2f544d416_1.txt ffmpeg-transcode-97097ae1-8325-4915-9161-8e4be88f2fc4_1.txt Link to comment Share on other sites More sharing options...
itgreen9 9 Posted July 1, 2020 Author Share Posted July 1, 2020 embyserver-63729158399.txt embyserver.txt Link to comment Share on other sites More sharing options...
ebr 14913 Posted July 1, 2020 Share Posted July 1, 2020 We've seen this before... @speechles Link to comment Share on other sites More sharing options...
itgreen9 9 Posted July 5, 2020 Author Share Posted July 5, 2020 Does anyone have any ideas on this issue? Link to comment Share on other sites More sharing options...
playloud 10 Posted July 14, 2020 Share Posted July 14, 2020 Happens all the time to me.... Link to comment Share on other sites More sharing options...
Borsk 225 Posted July 14, 2020 Share Posted July 14, 2020 (edited) I have that same issue, starting happening shortly after the 4.0.4 update Edited July 14, 2020 by Borsk Link to comment Share on other sites More sharing options...
speechles 1919 Posted July 15, 2020 Share Posted July 15, 2020 We are fully investigating this issue. This is an annoyance for sure. Stay tuned. Link to comment Share on other sites More sharing options...
ebr 14913 Posted July 15, 2020 Share Posted July 15, 2020 Hi. Are you guys able to cause this to happen by manually skipping ahead episodes? If so, can you please cause the issue and then immediately back out and send a log from the app? Be sure you set the option in settings and re-start the app before reproducing the problem. Thanks. Link to comment Share on other sites More sharing options...
itgreen9 9 Posted July 19, 2020 Author Share Posted July 19, 2020 Sometimes it will jump to the next episode when I try to skip the one I am in and sometimes it won't. I will try to immediately send logs the next time I see it happen. Link to comment Share on other sites More sharing options...
Loveless 1 Posted July 20, 2020 Share Posted July 20, 2020 It tends to happen randomly for me and not on every episode and not just one show. Hopefully it can be resolved soon. 1 Link to comment Share on other sites More sharing options...
itgreen9 9 Posted July 20, 2020 Author Share Posted July 20, 2020 It just happened. Hope this is what you need. embyserver.txt 1 Link to comment Share on other sites More sharing options...
Luke 37068 Posted July 21, 2020 Share Posted July 21, 2020 Thanks, we're looking into it. 1 Link to comment Share on other sites More sharing options...
playloud 10 Posted August 7, 2020 Share Posted August 7, 2020 I haven't fully tested, but neither my wife or I have noticed episodes getting stuck at "Loading" since the newest Beta 4.0.8 1 Link to comment Share on other sites More sharing options...
Luke 37068 Posted August 8, 2020 Share Posted August 8, 2020 10 hours ago, playloud said: I haven't fully tested, but neither my wife or I have noticed episodes getting stuck at "Loading" since the newest Beta 4.0.8 That's interesting. Thanks for the feedback. Link to comment Share on other sites More sharing options...
Borsk 225 Posted March 24, 2021 Share Posted March 24, 2021 This issue has cropped back up again after the most recent Roku app update, just leaving feedback. Link to comment Share on other sites More sharing options...
Luke 37068 Posted March 24, 2021 Share Posted March 24, 2021 2 minutes ago, Borsk said: This issue has cropped back up again after the most recent Roku app update, just leaving feedback. Hi there, can we please look at an example? Thanks. Link to comment Share on other sites More sharing options...
Borsk 225 Posted March 24, 2021 Share Posted March 24, 2021 it the exact same issue that is discussed further up the thread, there is nothing new to add other then the recent update did not fix the issue. Link to comment Share on other sites More sharing options...
speechles 1919 Posted March 24, 2021 Share Posted March 24, 2021 (edited) @Borsk Are there any ffmpeg logs created when this occurs? What Roku model number and Roku firmware version are you using? Nothing changed in the Roku app regarding this. Which Emby server version are you using? Are subtitles enabled when this happens? (the ffmpeg logs will disclose this part). Are you using the Emby Beta for Roku? We may have already fixed the issue in Beta if you are not. Edited March 24, 2021 by speechles Link to comment Share on other sites More sharing options...
Borsk 225 Posted March 24, 2021 Share Posted March 24, 2021 2 hours ago, speechles said: @Borsk Are there any ffmpeg logs created when this occurs? What Roku model number and Roku firmware version are you using? Nothing changed in the Roku app regarding this. Which Emby server version are you using? Are subtitles enabled when this happens? (the ffmpeg logs will disclose this part). Are you using the Emby Beta for Roku? We may have already fixed the issue in Beta if you are not. No additional logs are created that I have noticed but I can send a copy through the app, 9.4 4200 I do believe, Emby sever 4.5.4, yes subtitles are enabled by default and I'm not using the beta version of the app. Link to comment Share on other sites More sharing options...
Luke 37068 Posted March 25, 2021 Share Posted March 25, 2021 On 3/24/2021 at 10:57 AM, Borsk said: No additional logs are created that I have noticed but I can send a copy through the app, 9.4 4200 I do believe, Emby sever 4.5.4, yes subtitles are enabled by default and I'm not using the beta version of the app. Can you please provide the information that I requested in my link above? Thanks ! 1 Link to comment Share on other sites More sharing options...
Borsk 225 Posted March 26, 2021 Share Posted March 26, 2021 8 hours ago, Luke said: Can you please provide the information that I requested in my link above? Thanks ! You did not post any link in this thread. Link to comment Share on other sites More sharing options...
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