mbn110 0 Posted June 24, 2020 Share Posted June 24, 2020 One user on my server informed me recently that they can no longer play any videos on my server -- the loading spinner just keeps going forever (they've let it sit for 10+ minutes before). I recently upgraded my server from 4.2.1.0 to 4.4.3.0 -- before the upgrade they did not experience any issues. In terms of configuration, Emby is running behind a reverse proxy on my network. Attached is a full server log (URLs redacted), as well as a media info screenshot of one of the videos they were trying to play embyserver.txt Link to post Share on other sites
mbn110 0 Posted June 24, 2020 Author Share Posted June 24, 2020 Apparently the user was using the web interface on their TV instead of the app -- getting them to switch to the app resolves this issue as far as I'm concerned. Link to post Share on other sites
Luke 26760 Posted June 24, 2020 Share Posted June 24, 2020 Hi there, was there an ffmpeg log? Please attach that as well. Thanks. Link to post Share on other sites
mbn110 0 Posted June 24, 2020 Author Share Posted June 24, 2020 2 hours ago, Luke said: Hi there, was there an ffmpeg log? Please attach that as well. Thanks. Hey Luke -- I don't see any ffmpeg logs from when this user was trying to play from the web interface on their TV -- the only ffmpeg log that lines up with the log attached is the transcode that appears at the end of the log when this user tested playback on their iPhone (which was successful). I don't see any ffmpeg logs from the Samsung TV until after the user switched to the app. Link to post Share on other sites
Luke 26760 Posted June 25, 2020 Share Posted June 25, 2020 Are you trying to use the web app on your tizen tv? Link to post Share on other sites
EnoqueSilva 0 Posted May 4 Share Posted May 4 (edited) I have the same problem. APP TV LG Edited May 4 by EnoqueSilva Link to post Share on other sites
Luke 26760 Posted May 4 Share Posted May 4 6 minutes ago, EnoqueSilva said: I have the same problem. APP TV LG Hi, we'll help you in the topic that you opened. Thanks. Link to post Share on other sites
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