schnuff 1 Posted June 17, 2020 Share Posted June 17, 2020 Hi, i have a pc with win 10 and emby 4.4.3 running on it. There are 5 HDDs (V:/ - Z:/) and each of them contains a "movie" directory and a "tv-shows" directory. All directorys are read to the library exept one, it's W:/Movies. W:/Tv-Shows is read without problems. I've tried to read a single Movie from W:/Movies (All movies are listet in the dropdown menu when i add this directory) without success. I've detached and reattched W:/Movies several times. I've uninstalled and reinstalled emby server from my pc without success. What's the problem here and how can it be solved? @cayars Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 17, 2020 Share Posted June 17, 2020 That seems to indicate something is different about this one drive compared to the others. Just to make sure it's not the disc, try running CHKDSK against that drive to make sure there are no errors. You will also want to make sure this drive has the same permissions for the Emby user (windows logged in user) for the media folders as one of the drives that does get read ok. If you want to post a log file after doing a refresh library we can take a look to see what type of error if any is being reported. Link to comment Share on other sites More sharing options...
schnuff 1 Posted June 17, 2020 Author Share Posted June 17, 2020 (edited) Well, the drive is okay, the tv-shows folder from that drive is reading just fine... Edited June 17, 2020 by schnuff Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 17, 2020 Share Posted June 17, 2020 So it's just the W:\Movies directory then correct? Upload a log file so we can take a look. Link to comment Share on other sites More sharing options...
Happy2Play 8281 Posted June 17, 2020 Share Posted June 17, 2020 Can you post a server log. But I know there have been other topics where TV Show folder works and Movies does not and usually comes back to a permissions issue. Link to comment Share on other sites More sharing options...
schnuff 1 Posted June 17, 2020 Author Share Posted June 17, 2020 (edited) How do i post a log from my mobile? I could copy and paste the text!? Edited June 17, 2020 by schnuff Link to comment Share on other sites More sharing options...
schnuff 1 Posted June 17, 2020 Author Share Posted June 17, 2020 (edited) 12 hours ago, schnuff said: How do i post a log from my mobile? I could copy and paste the tex log.pdf log.pdf Edited June 18, 2020 by schnuff Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 17, 2020 Share Posted June 17, 2020 I didn't see a library refresh in that log at all. Try doing a library refresh then upload the txt file as is without converting to pdf please. Carlo Link to comment Share on other sites More sharing options...
Happy2Play 8281 Posted June 17, 2020 Share Posted June 17, 2020 (edited) Sorry I am only seeing one library in log. 2020-06-18 00:34:01.859 Info LibraryMonitor: Filme (Z:\Filme) will be refreshed. Edited June 17, 2020 by Happy2Play Link to comment Share on other sites More sharing options...
schnuff 1 Posted June 17, 2020 Author Share Posted June 17, 2020 (edited) All 5 drives are in that library and 4 are ok...? I'm copying the logs to google docs, don't know why it converts them to .pdf, sorry for that. log2.pdf 2020-06-17 23:59:58.008.txt Edited June 17, 2020 by schnuff Link to comment Share on other sites More sharing options...
schnuff 1 Posted June 17, 2020 Author Share Posted June 17, 2020 I managed to create a .txt... 2020-06-17 23:59:58.008.txt Link to comment Share on other sites More sharing options...
Happy2Play 8281 Posted June 17, 2020 Share Posted June 17, 2020 How did you set up the libraries on Dashboard-Library? Still only seeing one library Z:\Filme Link to comment Share on other sites More sharing options...
schnuff 1 Posted June 17, 2020 Author Share Posted June 17, 2020 Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 18, 2020 Share Posted June 18, 2020 Hmm, this is running on Windows NT server with drive mappings looking like that? What kind of server are the HDDs on? Link to comment Share on other sites More sharing options...
Happy2Play 8281 Posted June 18, 2020 Share Posted June 18, 2020 I am no expert on this but to me the optional network path could be the issue. Most of the time I see Luke posting this. My suggestion would be to mount the SMB path to a local path using the tools in the OS, then add that local path into Emby Server. Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 18, 2020 Share Posted June 18, 2020 It's really confusing looking at it because it's showing as if it's already mounted at the OS level with drive letters but yet is showing SMB??? Link to comment Share on other sites More sharing options...
Happy2Play 8281 Posted June 18, 2020 Share Posted June 18, 2020 I believe mount was added and then smb added in (Optional) Shared network folder. If so i would remove the (Optional) Shared network folder: paths. Link to comment Share on other sites More sharing options...
schnuff 1 Posted June 18, 2020 Author Share Posted June 18, 2020 (edited) The OS is Win 10 pro 64bit, not NT. I've already tried adding W:\Filme without the optional smb- path (which actualy works, my kodis use these forever now...), but that didn't work also. I use it as shown in the picture with emby for kodi addon in direct mode and it works (only W:Filme doesn't work). I came from Plex where all was good with this installation, but i like emby more and would love to stick with it. So now i've added the directory W:Filme without smb path and removed the former path, than did a library scan- nothing happened... here's the log: embyserver.txt Edited June 18, 2020 by schnuff Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 18, 2020 Share Posted June 18, 2020 Z:\Filme is still the only library showing up to be scanned. Would you be up for a TeamViewer session so I can take a look at settings? Link to comment Share on other sites More sharing options...
schnuff 1 Posted June 18, 2020 Author Share Posted June 18, 2020 Hmm, I'm not very familiar with TeamViewer, so i'm a little scared to let anybody i don't know on my pc... But i don't see why all my librarys work fine, i did it all in the same way. And even "W:Serien" works. Link to comment Share on other sites More sharing options...
Happy2Play 8281 Posted June 18, 2020 Share Posted June 18, 2020 Only other suggestion maybe trying a different folder path. Link to comment Share on other sites More sharing options...
schnuff 1 Posted June 18, 2020 Author Share Posted June 18, 2020 (edited) Ok, i changed the path to "W/Media/Filme" with no effort... And again, i don't understand why it scanns "W/Serien" with no problem at all. I also don't get, why the log says that it is Win NT server and only "Z/Filme" is scanned. I have a asus pn 40 mini pc with win 10 on it, the name of this computer is "SERVER" and it has 5 Western Digital USB HDDs attached. Very strange... Edited June 18, 2020 by schnuff Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 18, 2020 Share Posted June 18, 2020 I think you've said similar before but you logs say something different. Does your log file show W/Serien being scanned? Z/Filme is the only thing your logs are showing as being scanned. Link to comment Share on other sites More sharing options...
schnuff 1 Posted June 18, 2020 Author Share Posted June 18, 2020 (edited) All films and tv shows are in my library, except the movies from W/Filme. When i put new films in V:/Filme, they appear in the library after a moment. It's the log that's wrong... The log didn't even recognize my OS as Win10pro! Edited June 18, 2020 by schnuff Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 18, 2020 Share Posted June 18, 2020 That just doesn't seem likely. I'd still like to arrange a TeamViewer session so we can take a look. Just so you know, you have to be at the computer as you do the driving and we basically watch/look and communicate via built in chat. We don't make changes to anything without permission nor transfer files etc but basically use it as real-time pic posting. You have to be at the computer and you see everything we see as you mostly drive. I'm not sure how to progress further without doing this especially if you think the logs are wrong as that's the main tool we have to look at in diagnostics. Carlo Link to comment Share on other sites More sharing options...
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