crippah 0 Posted June 16 Share Posted June 16 (edited) Hi there, I've been using Emby for a while now without issues. After update 4.4.3.0-1 my ASS embedded subtitles stopped working. The video struggles to show the subtitles as it takes about 2 - 3 minutes for the subtitles to start showing up. After the subtitles show up, the video starts lagging, flickering and has short freezes. Also sometimes the subtitles will freeze completely while the video continues. Videos using external SRT files work fine without issues. Synology Video Station / Plex both work without issues. Weird thing is that when I play the video on my Android App it works fine. When I play the video in the browser or chromecast it does not. I've tried the following solutions: Disabled transcoding (because I thought it might be forced transcodig and the server can't handle that) Disabled on the fly subtitle extract Reinstalled Emby Reinstalled my Synology NAS NAS: DS216j Thank you kindly for the help Edited June 16 by crippah Link to post Share on other sites
Luke 25344 Posted June 16 Share Posted June 16 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. thanks. Link to post Share on other sites
Luke 25344 Posted June 16 Share Posted June 16 Quote Disabled transcoding (because I thought it might be forced transcodig and the server can't handle that)Disabled on the fly subtitle extract Yes if you disable both of these then there is a good chance you will have problems. Link to post Share on other sites
crippah 0 Posted June 16 Author Share Posted June 16 (edited) On 6/16/2020 at 4:56 PM, Luke said: Yes if you disable both of these then there is a good chance you will have problems. As I stated above, I tried this as a solution and it did not work (normally these are enabled). Uploaded the logs. Edited June 24 by crippah Link to post Share on other sites
6zayn 0 Posted June 27 Share Posted June 27 (edited) If the file names for the video and the SRT file vidmate don't match, if the subtitle track is disabled or if the program doesn't support the correct encoding Edited June 28 by 6zayn Link to post Share on other sites
Luke 25344 Posted June 27 Share Posted June 27 7 hours ago, 6zayn said: If the file names for the video and the SRT file don't match, if the subtitle track is disabled or if the program doesn't support the correct encoding Hi there, are you asking a question? Link to post Share on other sites
crippah 0 Posted July 7 Author Share Posted July 7 (edited) It's still not working. All video files work fine with SRT embedded subtitles but do not work with ASS embedded subtitles. Currently HorribleSubs anime videos with ASS embedded subtitles do not work. Currently I'm just extracting the ASS subtitles and converting them to SRT and that works for me. Edited July 8 by crippah Link to post Share on other sites
crippah 0 Posted July 8 Author Share Posted July 8 Another update: I tried using Synology Video Station and to my surprise it worked flawlessly with embedded ASS mkv files. Very strange. Link to post Share on other sites
Luke 25344 Posted July 8 Share Posted July 8 5 hours ago, crippah said: Another update: I tried using Synology Video Station and to my surprise it worked flawlessly with embedded ASS mkv files. Very strange. Can you please supply the information I requested in post #2? Thanks. Link to post Share on other sites
crippah 0 Posted August 20 Author Share Posted August 20 (edited) I'm sorry. I did not get a response for a while so I thought this post was forgotten. Logs included from a fresh install of emby on my PC instead of my Synology NAS. embyserver.txt Edited August 20 by crippah Updated server log Link to post Share on other sites
Luke 25344 Posted October 30 Share Posted October 30 Hi @crippah are you still running into this with emby server 4.5.2? Link to post Share on other sites
crippah 0 Posted November 3 Author Share Posted November 3 (edited) Hi @Luke I am going to try this today and I will report back to you. Edited November 3 by crippah Link to post Share on other sites
crippah 0 Posted November 3 Author Share Posted November 3 @Luke I forced the update manually and I tried running an Anime Episode with embedded ASS subtitles. Again the subtitles did not show for 35 seconds. After that the video stopped for a couple of seconds and started lagging and stuttering. Link to post Share on other sites
Luke 25344 Posted November 4 Share Posted November 4 On 11/3/2020 at 6:51 AM, crippah said: @Luke I forced the update manually and I tried running an Anime Episode with embedded ASS subtitles. Again the subtitles did not show for 35 seconds. After that the video stopped for a couple of seconds and started lagging and stuttering. Would you mind providing a new log example from the latest version? Thanks. Link to post Share on other sites
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now