Jump to content
Kryppuk

No Sound on some movies when downloading

Recommended Posts

Kryppuk

Title basically says it,

I'm trying to download a movie to my Ipad Pro 3rd gen. (iOS 13.5). If I play it online, it works, but as soon as I download it to my Ipad it doesnt have sound. This doesn't happen with the same movie on my Android Tablet when doing the same thing. Other movies have worked as intended on the Ipad.

The movie in question is in German, but also has English audio bundled (both 6-channel DTS). The movie uses .mkv format.

Any pointers to fix this? Unfortunately I don't have a huge database to test, but atm one movie works for download, the other doesn't. On the Android, or while playing online, both work.

Greetings

Share this post


Link to post
Share on other sites
Luke

Hi, did you force downloading the original file? iOS does not support dts, so you need to allow the server to convert the audio as part of the download process.

Share this post


Link to post
Share on other sites
Kryppuk

Hi,

you seem to have found the issue. However, my Emby is hosted on an Raspberry Pi.

Could you guide me towards the best settings to allow the conversion of audio if needed but otherwise keep conversion to a minimum? In the settings I set unlimited for max audio quality but I haven't forbid transcoding anywere in the settings as far as I see.

 

On a side note, would it be possible to support DTS? It seems like you are using your own player already.

Share this post


Link to post
Share on other sites
Luke

In the quality I would just select original quality and then that should do it.

 

Yes dts is possible for the future. It's more am issue of licensing than anything else.

Share this post


Link to post
Share on other sites
Kryppuk

Heyho,

thats exactly what I'm doing. Even though both audio quality and the quality you get prompted for when downloading are set to original, yet there is no sound. Playing "online" works though.

Share this post


Link to post
Share on other sites
Luke

Can you please attach the conversion log? Thanks.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...