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above1
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above1

I'm fairly new to Media Browser, but this one is some strange behavior that has happened twice to me.   I was moving around some workout video's, in this case T25.  

 

I set the different levels of the videos as seasons  and put in the ISO corresponding to the folder.   I decided to replace the ISO's in the season 1 folder with m4v videos and deleted the ISO's from the season 1 folder via windows explorer.  I then place the m4v videos into the same season 1 folder.  That part worked fine.  Now I look in the Season 2 and 3 folders and the ISO/m4v files in those folders are all gone.   All of what is left if just the metadata and jpgs.

 

Here is a snip of the logs around the time the files disappears: 

 

2014-07-08 16:36:02.9110 Info - App: HttpClientManager GET: http://www.thetvdb.com/api/GetSeries.php?seriesname=Beachbody+Focus+T25
2014-07-08 16:36:02.9960 Info - App: TVDb Provider - Could not find Beachbody Focus T25. Check name on Thetvdb.org.
2014-07-08 16:36:55.7131 Info - App: Deleting partial stream file(s) C:\MediaBroswerTemp\Transcoding\2a21c17b-3ff4-4afa-9536-d9bb1f85f95c.webm
2014-07-08 16:37:07.1631 Warn - App: PlaybackStopped reported with null media info.
2014-07-08 16:38:27.8434 Info - App: C:\Users\Larry\AppData\Roaming\MediaBrowser-Server\ffmpeg\20140612\ffmpeg.exe -fflags genpts -i file:"D:\Exercise-Workout\Beachbody Focus T25\Season 03\Gamma - Extreme Circuit.m4v" -map 0:0 -map 0:1 -map -0:s -vcodec libvpx -force_key_frames expr:if(isnan(prev_forced_t),gte(t,.1),gte(t,prev_forced_t+5)) -vf "scale=min(iw\,720):trunc(ow/dar/2)*2" -speed 16 -quality good -profile:v 2 -slices 8 -crf 12 -maxrate:v 1638935 -bufsize:v (1638935*2) -b:v 1638935 -r 23.97602 -vsync vfr -map_metadata -1 -threads 2 -acodec libvorbis -ac 2 -ab 128000 -af "aresample=async=1" -y "C:\MediaBroswerTemp\Transcoding\1c384612-f319-6466-ffc9-03c85655623e.webm"
2014-07-08 16:38:57.1435 Info - App: Killing ffmpeg process for C:\MediaBroswerTemp\Transcoding\1c384612-f319-6466-ffc9-03c85655623e.webm
2014-07-08 16:38:57.2185 Info - App: FFMpeg exited with code 0
2014-07-08 16:38:57.2235 Info - App: Deleting partial stream file(s) C:\MediaBroswerTemp\Transcoding\1c384612-f319-6466-ffc9-03c85655623e.webm
2014-07-08 16:38:57.2635 Error - App: Error streaming media. The client has most likely disconnected or transcoding has failed.
2014-07-08 16:38:57.3135 Info - App: C:\Users\Larry\AppData\Roaming\MediaBrowser-Server\ffmpeg\20140612\ffmpeg.exe -ss 70.56044 -fflags genpts -i file:"D:\Exercise-Workout\Beachbody Focus T25\Season 03\Gamma - Extreme Circuit.m4v" -map 0:0 -map 0:1 -map -0:s -vcodec libvpx -force_key_frames expr:if(isnan(prev_forced_t),gte(t,.1),gte(t,prev_forced_t+5)) -vf "scale=min(iw\,720):trunc(ow/dar/2)*2" -speed 16 -quality good -profile:v 2 -slices 8 -crf 12 -maxrate:v 1638935 -bufsize:v (1638935*2) -b:v 1638935 -r 23.97602 -vsync vfr -map_metadata -1 -threads 2 -acodec libvorbis -ac 2 -ab 128000 -af "aresample=async=1" -y "C:\MediaBroswerTemp\Transcoding\4f957c38-d1d4-b5d7-416f-348a9f630ce8.webm"
2014-07-08 16:39:47.2087 Warn - App: PlaybackStopped reported with null media info.
2014-07-08 16:39:47.2087 Info - App: Killing ffmpeg process for C:\MediaBroswerTemp\Transcoding\4f957c38-d1d4-b5d7-416f-348a9f630ce8.webm
2014-07-08 16:39:47.2087 Error - App: Error streaming media. The client has most likely disconnected or transcoding has failed.
2014-07-08 16:39:47.3437 Info - App: FFMpeg exited with code 0
2014-07-08 16:39:47.3437 Info - App: Deleting partial stream file(s) C:\MediaBroswerTemp\Transcoding\4f957c38-d1d4-b5d7-416f-348a9f630ce8.webm
2014-07-08 16:42:57.1904 Info - LibraryMonitor: D:\Exercise-Workout\Beachbody Focus T25\Season 02\FOCUS T25 Disk 8 Dynamic Core.iso reports change.
2014-07-08 16:42:57.1904 Info - LibraryMonitor: D:\Exercise-Workout\Beachbody Focus T25\Season 01\Alpha - Cardio.m4v reports change.
2014-07-08 16:42:57.1904 Info - LibraryMonitor: D:\Exercise-Workout\Beachbody Focus T25\Season 01\T25 Disk 4 Lower Focus-thumb.jpg reports change.
2014-07-08 16:42:57.1904 Info - LibraryMonitor: D:\Exercise-Workout\Beachbody Focus T25\Season 04 reports change.
2014-07-08 16:42:57.1904 Info - LibraryMonitor: D:\Exercise-Workout\Beachbody Focus T25\Season 03 reports change.
2014-07-08 16:42:57.1904 Info - LibraryMonitor: D:\Exercise-Workout\Beachbody Focus T25\Season 01\T25 Disk 2 Speed 1.0 & Total Body Circuit.iso reports change.
2014-07-08 16:42:57.2054 Info - LibraryMonitor: D:\Exercise-Workout\Beachbody Focus T25\Season 02 reports change.
2014-07-08 16:42:57.2054 Info - LibraryMonitor: D:\Exercise-Workout\Beachbody Focus T25\Season 01 reports change.
2014-07-08 16:42:57.2054 Info - LibraryMonitor: D:\Exercise-Workout\Beachbody Focus T25\Season 01\Alpha - Total Body Circuit.m4v reports change.
2014-07-08 16:42:57.2054 Info - LibraryMonitor: D:\Exercise-Workout\Beachbody Focus T25\Season 01\T25 Disk 1 Cardio.iso reports change.
2014-07-08 16:42:57.2054 Info - LibraryMonitor: D:\Exercise-Workout\Beachbody Focus T25\Season 02\FOCUS T25 Disk 9  Upper Focus.iso reports change.
2014-07-08 16:42:57.2054 Info - LibraryMonitor: D:\Exercise-Workout\Beachbody Focus T25\Season 03\Gamma - Speed 3.0.m4v reports change.
2014-07-08 16:42:57.2054 Info - LibraryMonitor: D:\Exercise-Workout\Beachbody Focus T25\Season 03\Gamma - The Pyramid.m4v reports change.
2014-07-08 16:42:57.2054 Info - LibraryMonitor: D:\Exercise-Workout\Beachbody Focus T25\Season 01\T25 Disk 1 Cardio-thumb.jpg reports change.
2014-07-08 16:42:57.2054 Info - LibraryMonitor: D:\Exercise-Workout\Beachbody Focus T25\Season 01\T25 Disk 3 Ab Intervals.iso reports change.
2014-07-08 16:42:57.2054 Info - LibraryMonitor: D:\Exercise-Workout\Beachbody Focus T25\Season 03\Gamma - Extreme Circuit.m4v reports change.
2014-07-08 16:42:57.2204 Info - LibraryMonitor: D:\Exercise-Workout\Beachbody Focus T25\Season 04\Stretch.m4v reports change.
2014-07-08 16:42:57.2204 Info - LibraryMonitor: D:\Exercise-Workout\Beachbody Focus T25\Season 02\FOCUS T25 Disk 7 Speed 2.0 & Rip't Circuit.iso reports change.
2014-07-08 16:42:57.2204 Info - LibraryMonitor: D:\Exercise-Workout\Beachbody Focus T25\Season 01\Alpha - Lower Focus.m4v reports change.
2014-07-08 16:42:57.2204 Info - LibraryMonitor: D:\Exercise-Workout\Beachbody Focus T25\Season 01\T25 Disk 5 Stretch.iso reports change.
2014-07-08 16:42:57.2204 Info - LibraryMonitor: D:\Exercise-Workout\Beachbody Focus T25\Season 02\Focus T25 Disk 6 Core Cardio.iso reports change.
2014-07-08 16:42:57.2204 Info - LibraryMonitor: D:\Exercise-Workout\Beachbody Focus T25\Season 01\T25 Disk 4 Lower Focus.iso reports change.
2014-07-08 16:42:57.2204 Info - LibraryMonitor: D:\Exercise-Workout\Beachbody Focus T25\Season 01\T25 Disk 5 Stretch-thumb.jpg reports change.
2014-07-08 16:42:57.2204 Info - LibraryMonitor: D:\Exercise-Workout\Beachbody Focus T25\Season 01\Alpha - Speed 1.0.m4v reports change.
2014-07-08 16:42:57.2204 Info - LibraryMonitor: D:\Exercise-Workout\Beachbody Focus T25\Season 01\T25 Disk 3 Ab Intervals-thumb.jpg reports change.
2014-07-08 16:42:57.2204 Info - LibraryMonitor: D:\Exercise-Workout\Beachbody Focus T25\Season 03\Gamma - Rip't Up.m4v reports change.
2014-07-08 16:42:57.2354 Info - LibraryMonitor: D:\Exercise-Workout\Beachbody Focus T25\Season 01\T25 Disk 2 Speed 1.0 & Total Body Circuit-thumb.jpg reports change.
2014-07-08 16:42:57.2354 Info - LibraryMonitor: D:\Exercise-Workout\Beachbody Focus T25\Season 01\Alpha - Ab Intervals.m4v reports change.
2014-07-08 16:42:57.2354 Info - LibraryMonitor: Beta (D:\Exercise-Workout\Beachbody Focus T25\Season 02) will be refreshed.
2014-07-08 16:42:57.2354 Info - LibraryMonitor: Alpha (D:\Exercise-Workout\Beachbody Focus T25\Season 01) will be refreshed.
2014-07-08 16:42:58.8554 Info - LibraryMonitor: Beachbody Focus T25 (D:\Exercise-Workout\Beachbody Focus T25) will be refreshed.
2014-07-08 16:42:58.8604 Info - App: HttpClientManager GET: http://www.thetvdb.com/api/GetSeries.php?seriesname=Beachbody+Focus+T25
2014-07-08 16:42:59.0504 Info - App: TVDb Provider - Could not find Beachbody Focus T25. Check name on Thetvdb.org.
2014-07-08 16:42:59.0504 Info - LibraryMonitor: Gamma (D:\Exercise-Workout\Beachbody Focus T25\Season 03) will be refreshed.
2014-07-08 16:42:59.0504 Info - LibraryMonitor: Stretch (D:\Exercise-Workout\Beachbody Focus T25\Season 04) will be refreshed.

 

Any insight into this would be greatly appreciated.

 

 

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Sorry to hear that, but we don't actually delete any media unless you use the delete function from the metadata manager. So it was likely either that or something else.

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do you have any other software installed that actively monitors your library?

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above1

do you have any other software installed that actively monitors your library?

 

 

I don't have anything else monitoring the library.   In this specific case I didn't event use filebot.   Everything was done manually.

 

I will try to repeat with the same files,  I happen to have a copy of everything that was removed. 

 

Larry

Edited by above1
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  • Solution

if you look at the log posted above, the server is recognizing that they're getting deleted. our real-time monitor is picking up the change. but every delete we perform within your library requires manual user intervention.

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above1

Hmm could not seem to repeat.   May it is user error.   I looked for the "Delete" function in Metadata manager, and could not find it.   May I did hit it by accident.   Where is it exactly?

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actually for it become visible you first have to go to the users area and give specific users access to it.

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above1

actually for it become visible you first have to go to the users area and give specific users access to it.

 

I C it now.   I'm the only user of the system currently and had not given myself that right.   So, I'll chalk it up to end user error.     

 

Thanks for the quick reply and assistance.  I also found the "Become a Supporter" option under the help menu.  I donated a bit.   I hope to be able to donate more in the future!

 

 

Larry

Edited by above1
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